Global

• Group - select the group for which the custom field will be used.
  Choose customers if the field will be used to collect information during the purchase (default).
  Choose employees if the field will be used within the registration form of an employee.
• Field Name - the text to display in the label next to the input field (i.e. First Name).
  This field can be translated in multiple languages.
• Form Name - specify a unique name that will be used within the forms and URLs. If you leave this field empty, the form name will be taken from the field name. This field is available only if the custom field is meant to be used by the employees group.
• Description - an optional text used to describe the purpose of the field. If specified, next to the field name will be displayed a tooltip icon.
• Type - the type of the input to display. The values allowed for the type are the followings: Text, Textarea, Number, Date, Select, Checkbox, File, Separator.
• Rule - the rule that the custom field will have to use. For example, a custom field can be used to collect a nominative, an e-mail, a phone number, a city, etc...
• Required - enable this option if the customers cannot leave this field blank. The order will be stored only when all the required custom fields will be filled-in. The label of the required options will contain the * symbol.
• Repeatable - enable this option to repeat this custom field for each attendee of the appointment. Useful in case you need to collect, in example, the name of all the participants.
• Language - choose for which language the custom field should be visible. Do NOT use this parameter to apply fields translations. For this purpose, use the apposite multilingual feature instead.
• Employee - specify an employee to make this field available only in case that employee was selected for the appointment.
• Services - specify one or more services to make this field available every time one of these services is selected for the appointment.

Here you can see a detailed description about all the possible types of the custom fields.

The text type displays a default html text input tag. It is used to receive short texts, such as any billing details.

The textarea type displays a default html textarea tag. Since this field is resizable, it is helpful to receive medium and long texts, such as additional instructions.

When this type is selected, the custom field will be able to define additional settings.

• Use Editor - enable this option to use a visual editor instead of a plain textarea. Only the custom fields for the employees support this parameter.

The number type displays a default html number input tag. It is used to collect integer and decimal amounts.

When this type is selected, the custom field will be able to define additional settings.

• Min - the minimum allowed number (negative or positive). Leave empty to ignore this restriction.
• Max - the maximum allowed number (negative or positive). Leave empty to ignore this restriction.
• Accept Decimals - enable this option if the customers can insert decimal amounts. Otherwise only integers will be accepted.

The date type displays a custom calendar field. When the input grabs the focus, a datepicker will be opened to select a date. It should be used to collect dates, such as the date of birth.

The select type displays a default html select tag. The options of the dropdown can be defined from the details page of the custom field.

When this type is selected, the custom field will be able to define additional settings.

• Multiple - enable this option if the customers can select more than one value.

In addition, it is possible to use the ADD ANSWER button to insert all the values that can be selected by the customers. By dragging the 3-dots icon next to the values in order to change the ordering of the options. All the options can be translated in multiple languages.

The checkbox type displays a default html checkbox input tag. It is used to receive only true/false values (1/0 or yes/no).
The value of the required checkboxes, such as terms and conditions, is not stored because they can assume only one value (TRUE).

When this type is selected, the custom field will be able to define additional settings.

• Popup Link - the url of the page you want to show as popup. By clicking the label of the field, it will be displayed a popup containing the specified URL. It is suggested to use the tmpl=component attribute (in query string) to ignore the template and to show only the page content. This option is useful for Terms & Conditions checkboxes.

The file type displays a field to upload files into the server. The file extensions allowed can be defined from the details page of the custom field and must be separated by a comma (like png, jpg, pdf). The available extensions can be seen in the front-end between the parenthesis.
For security reasons the name of the images will be automatically changed in a secret code.

This is how the file field works when customers have already uploaded a file.

When this type is selected, the custom field will be able to define additional settings.

• Allowed Files - all the file extensions, separated by a comma, that can be uploaded (e.g. "png, jpeg, jpg"). Leave this field empty (UNSECURE) to allow the upload of any file type.
• Multiple - when enabled, the customers will be able to upload more than one file.

The separator type simply displays the name of the custom field. This custom field is not able to collect information.

It is possible to change the style of the separator by editing the CSS rules of the class .vapseparatorcf.

When this type is selected, the custom field will be able to define additional settings.

• Class Suffix - a suffix to be applied to the CSS class of the field. This allows for individual field styling.

Here's the list of all the rules that the custom fields can use.

Nominative
This rule is used to collect a nominative (like First Name, Last Name or Full Name). All the nominative custom fields will be merged with a space in the middle. The resulting nominative will be assigned to the purchaser nominative field of the reservation.

E-Mail
This rule is used to collect an e-mail address. Only one field should have this option enabled, otherwise only the last specified e-mail address will be used. The resulting e-mail will be assigned to the purchaser mail field of the reservation.

Phone Number
This rule is used to collect a phone number. Only one field should have this option enabled, otherwise only the last specified phone number will be used. The resulting phone number will be assigned to the purchaser phone field of the reservation.

When this option is enabled, it is possible to specify the default country of your website, so that the phone prefix dropdown (next to the input) could be pre-selected with a default value.

State/Province
This rule is used to collect a state or a province. It is helpful to collect immediately the billing information of the customers.

City
This rule is used to collect a city. It is helpful to collect immediately the billing information of the customers.

Address
This rule is used to collect an address. It is helpful to collect immediately the billing information of the customers.

ZIP
This rule is used to collect a ZIP code. It is helpful to collect immediately the billing information of the customers.

Company Name
This rule is used to collect a company name. It is helpful to collect immediately the billing information of the customers.

VAT Number
This rule is used to collect a VAT number. It is helpful to collect immediately the billing information of the customers.

If you are looking for a way to change the HTML of a custom field in the front-end, you should know that the custom fields use specific layouts. This means that you can create some overrides directly from your template.

For example, if you need to change the layout of the TEXT input, you have just to follow these steps:

1. Open the back-end of your Joomla.
2. Visit the Extensions > Templates > Templates page.
3. Edit the active template.
4. Access the Create Overrides tab.
5. Select Layouts > com_vikappointments > form.
6. start editing the fields/text.php file on your template to create your own layout.

• Payment Name - the name of the payment to display in the front-end.
  This value can be translated in multiple languages.
• File Class - the corresponding .php file of the gateway. The file is mandatory, otherwise the system won't be able to show the payment form and to process the transaction. When you change the value from the dropdown, the system will load a form with the parameters of the payment.
• Published - disable this option if you don't want to allow the customers to make payments through this gateway. Even if a payment is unpublished, it is still selectable by the administrators.
• Allowed For - choose for which section the gateway should be used (appointments purchase, packages & subscriptions or both).
• Access - the access level group that is allowed to view this item. By selecting registered option, all the guest users won't be able to use this payment.
• Cost - an additional charge/discount for this gateway. The selected amount will be displayed near the name of the payment (when it is different than 0.00). This value can be used to prevent fees or to make little discounts. When a gateway with additional cost is selected, the total cost of the order will be changed.
• Tax - an optional tax rule to apply to the charge of the payment during the purchase.
• Auto-Set Order Confirmed - this parameter is used to skip the payment form and to automatically CONFIRM the orders. When this option is enabled, there won't be a transaction between the bank and the customer. Keep this option disabled in case this payment method is used to collect online credit/debit cards.
• Icon - an icon of the gateway that will be used during the selection of the payment. It is possible to select one of the pre-installed font icons or to upload a new one.
• Output Position - you can specify the position of the page in which the payment form should be displayed. The possible values are: Ignore, Top-Left, Top-Center, Top-Right, Bottom-Left, Bottom-Center, Bottom-Right. By selecting the Ignore value, the payment form will be placed in a position similar to Bottom-Left.
• Notes Before Purchase - a html description to display during the selection of the payment and before starting the transaction (only if the order is still PENDING). You can use this field to allow the users to follow certain instructions before the payment. The html can contain native Joomla content features (e.g. {load position MODULE_POSITION}) and it can be translated in multiple languages. In case of READ MORE separator, the short description will be displayed only within the confirmation page and the long description will be used for the order summary.
• Notes After Purchase - a html description to display after a successful transaction (only if the order is CONFIRMED). The html can contain native Joomla content features (e.g. {load position MODULE_POSITION}) and it can be translated in multiple languages.
• Ordering - a number to display the payments in ascending order. The payments with lowest ordering amount will be displayed first.

The PayPal payment gateway (hosted) prints the standard orange PayPal button to start the transaction. The payment will start on PayPal website and, only after the transaction, the customers will be redirected to the order page on your website.

In case your customers don't own a PayPal account, they are still able to complete the payment by specifying the credit card details without having to create an account.

The parameters of PayPal requires only the e-mail address assigned to your PayPal account.

If you want to test the PayPal gateway without transfer real cash, you should enable the Sandbox parameter.
Due to TLS 1.2 requirements, the sandbox environment may be not able to confirm an order after a successful transaction.

The Offline Credit Card payment gateway (seamless) is not a real method of payment. This gateway collects the credit card details of your customers in order to make the transaction with an offline POS.

After the form submission the status of the order will be changed to CONFIRMED. If you want to leave the status as PENDING (and confirming it manually) you have to change the Default Status setting from the parameters of the gateway. From the settings of the gateway you can also choose all the accepted credit card brands.

For security reasons, you won't be able to see all the credit card details simultaneously.

In fact, after the form submission, the system will send a notification e-mail to the administrator containing a portion of the credit card number (e.g. 4242 4242 4242 ****) and a link to see the remaining details of the credit card.

The link points to the reservations page in the administrator section, in which you have to click the See Credit Card button. This page contains all the following details:

• Credit Card Brand (Visa, MasterCard, American Express, JCB, Discover, Diners Club)
• Cardholder Name
• Credit Card Number (stored partially, e.g. **** **** **** 4242)
• Valid Through (month / year)
• CVC (or CVV or CV2)

The details stored in the database are encrypted to be not visible in case of unauthorized accesses to the database.

Notice that the details of the credit card will be removed from the database automatically one day after the checkin of the appointment.

This gateway is PCI compliant.

The Bank Transfer (or Pay upon Arrival) payment gateway is used to skip the payment method process when you have other published gateways. This gateway usually means that you will receive the payment by cash when the customer will come to your company.

If you want to automatically confirm the order with this payment gateway, you have to enable the Set-Auto Order Confirmed option from the parameters of the gateway (it should be already active by default).

Status Code

• Name - the name of the status code.
  This value can be translated in multiple languages.
• Code - the unique code of the status. The status code accepts only letters (A-Z) and numbers (0-9). It is suggested to use no more than 2 characters.
• Color - the hexadecimal color of the status code.

Roles

The roles are used to form specific combinations, needed to the system to understand what's the correct status code to use at a specific event.

• Approved - flags an appointment/order as confirmed. Also used by the system to fetch the statistics.
• Reserved - this role can be used to lock the availability of an appointment or to flag the order as "stand-by".
• Expired - used when the confirmation is not made within the established range of time. This status role is used only by the appointments.
• Cancelled - assigned after a cancellation, usually made after a confirmation.
• Paid - flags an appointment/order as paid. This role is used while changing the status after a successful (online) transaction.

Here's a table containing all the supported combinations.

The system must specify at least a status for each supported combination, otherwise an error will occur every time the system needs to use a missing one.

In case 2 or more status codes own the same roles, the system will always take the one with highest priority (based on their ordering). In example, the "No-Show" status code created by default shares the same roles of the "Confirmed" status, but, since this last one owns an higher priority, "No-Show" will never be automatically assigned by the system (it can be assigned only manually).

Publishing

• Appointments - enable this option if the status code can be used for the appointments.
• Packages - enable this option if the status code can be used for the packages orders.
• Subscriptions - enable this option if the status code can be used for the subscription orders (for both the customers and employees groups).

Description

he extended HTML description of the status code. The html can contain native Joomla content features (e.g. {load position MODULE_POSITION}) and it can be translated in multiple languages.

Here you can see what all the pre-installed status codes are and understand their purpose.

The order is approved, no further action is required by the customer, which is allowed to receive the booked service.

This status is automatically set in the following cases:

• after paying a deposit successfully;
• in case the total to pay is equals to 0 and the default status is set to CONFIRMED (shop configuration setting).

As long as the status is not PAID and the total to pay is higher than 0, the back-end will always report a "due" label to indicate the balance to pay.

Use this status to indicate that the customer doesn't have to pay anything else.

This status is automatically set after a successful transaction that covers the whole total amount (no deposits).

The order/appointment is waiting for a manual approval or for a payment by the customer.

An order remains as PENDING only for a limited ranged of time, established by the "Keep App. Locked for" configuration setting.

An appointment/order assumes this status in the following cases:

• a customer didn't pay the requested amount within the established range of time;
• an administrator/employee didn't confirm the appointment within the established range of time.

Only PENDING appointments can become REMOVED.

This status code is available only for the appointments.

This status is used when a customer cancels an appointment from the front-end. It is possible to disable the appointments cancellation from the configuration.

When a customer cancels an appointment, it won't be automatically refunded by the system. In case the User Credit setting is enabled, the total paid amount will be accredited to the user account. The customers can use their credit to book other services.

Same as the CANCELLED status, with the difference that it should be used when a refund is manually issued from the bank/payment account.

This status is never automatically used by the system. You are free to use it for the appointments that have never been completed. In case a customer doesn't show up at the appointment, flag the reservation with this status.

What are the benefits of this status? You'll be able to easily track the missed appointments, which are still counted while calculating the statistics of the system.

This status code is available only for the appointments.

• Name - the name of the taxes. This value can be translated in multiple languages.
• Description - an optional description for administrative purposes.

For each tax it is possible to create one or more rules, which are applied sequentially to the given base price.

Details

• Name - the name of the rule (eg. VAT 20%). This value can be translated in multiple languages.
• Modifier - define how the rule should be applied. The rule can be applied to the initial price or in sequence to the resulting price, calculated in example by a previous rule.
• Math Operation - the type of operation to apply while calculating the resulting prices. By default there are 3 different operators: +%, -% and VAT.
• Amount - the amount that will be used by the math operation to calculate the resulting prices.
• Tax Cap - this places an upper bound on the amount of government tax a company might be required to pay. In this case the tax is said to be capped. This function is only required for some countries, where there is a maximum amount of taxes that cannot be exceeded. You can ignore this setting if nothing similar applies to your country of residence. In summary, when it is specified an amount higher than 0, the resulting taxes won't be higher than the specified amount.

Here's explained how the supported math operators work.

+% increases the given price by the percentage of the specified rule amount. In example, in case the amount is set to 20% and the price is equals to 150, the resulting price will be equals to 150 + (150 * 20 / 100) = 180, where the total gross is equals to 180 and the taxes are equals to 30. This operator can be used to apply excluded taxes.

-% decreases the given price by the percentage of the specified rule amount. In example, in case the amount is set to 20% and the price is equals to 150, the resulting price will be equals to 150 - (150 * 20 / 100) = 120, where the total gross is equals to 120 and the taxes are equals to -30. This operator can be used to apply a withholding tax.

VAT (included taxes) extrapolates the Value Added Tax from the given price, according to the specified rule amount. In example, in case the amount is set to 20% and the price is equals to 150, the resulting total gross will be the same and the taxes will be equals to 25. This operator, exactly as the name states, can be used to calculate the inclusive taxes.

Tax Breakdown

The tax breakdown can be used to split the calculated tax of a rule in different lines. The tax breakdown should be used in case a tax includes a percentage of a different type of tax, such as a federal fee.

• Name - the name of the tax breakdown (eg. Federal Taxes 6%). This value can be translated in multiple languages.
• Amount - the percentage part of the total taxes to which this breakdown is equals.

 Lets take as example a tax rules that adds a 20% of taxes, which are built from a 6% of federal taxes. The resulting breakdown will be equals to:

• Taxes (14%)
• Federal Taxes (6%)

The sum of the breakdowns must be equals to the amount specified by the tax rule.

Under the Taxes page in the back-end, you should be able to find a button named "Test Taxes". It is possible to use this tool to ensure that the created rules are working in the right way.

Here's an example of a composite tax that applies 3 different rules:

• Social Security contribution, 4%;
• excluded VAT, 22% on the resulting price;
• Withholding Tax, -20% on the initial price.

It is possible to search an invoice by:

• order number (e.g. 684)
• order key (e.g. D8ULGI57I6BX839D)
• order number-order key (e.g. 684-D8ULGI57I6BX839D)
• invoice number (e.g. 06)
• invoice suffix (e.g. 2020)
• invoice number/suffix (e.g. 06/2020)
• group (appointments, packages or subscriptions)

The invoice filtering is always applied to the selected month and year.

By clicking the invoice name, a PDF will be opened on a different tab of your browser. By clicking the invoice icon, the invoice will be selected. The selected invoices can be deleted or downloaded. In case you need to download a single invoice, it will be downloaded as PDF. While if you need to download multiple invoices, the system will ZIP all them and it will be downloaded as a package.

From this page it is possible to generate the invoices monthly or to manually update a single one.

If you need to generate a few invoices only, you can do it directly from the reservations/orders page.

• Group - the group of the invoices to generate (appointments, employees subscription, packages or customers subscriptions).
• Month - the month and the year of the orders to fetch for a mass generation.
• Overwrite Existing - turn on this option to overwrite any existing invoices already generated for the matching order. Leave it unchecked to generate the invoices only for the new orders.
• Notify Customers - enable this option if you want to automatically send the invoices via e-mail to the customers, after the generation.

• Unique Identifier - the invoice number and suffix (e.g. 1/2020, or e.g. 1/SFX). The invoice number MUST be an integer. Every time a new invoice is generated, the invoice number is incremented by one.
• Date - the invoice date, which can be the current day (today), the purchase date or the date of the check-in. When editing an existing invoice, it will be possible to select a custom date from the related calendar.
• Legal Info - a few lines of text about the legal information of your company.

• Page Orientation - the page orientation of the invoice: Portrait (vertical) or Landscape (horizontal).
• Page Format - the page format of the invoice: A4, A5 or A6.
• Unit - the length unit to use for the invoice: Point or Millimeter.
• Scale ratio - all the images within the invoice will be scaled by the specified percentage amount. The higher the value, the smaller the images. Use 100% to leave the images at their original sizes.

TIP: if you need to restore the invoice number, for example after deleting an invoice, you can follow the steps below:

1. open the invoices page;
2. click the NEW button;
3. select a month in the future which doesn't own any reservations;
4. restore the invoice number;
5. click the SAVE button;

In this way, none invoice will be generated and the invoice number will be reset.

• Font Family - the family of the font that will be used while generating the invoice.
• Body Font Size - the font size used for the contents of the invoice (in points).
• Show Header - enable this option to display the heading of the invoice.
• Header Title - a title to be displayed on the top of the page. In case the text is not visible, it is needed to increase the Margin Top parameter until the title appears.
• Header Font Size - the font size used for the header of the invoice (in points).
• Show Footer - the footer only displays the number of the page (e.g. 1/2). In case the text is not visible, it is needed to increase the Margin Bottom parameter until the footer appears.
• Footer Font Size - the font size used for the footer of the invoice (in points).

• Margin Top - the margin from the top of the page (in points). In case the header is visible, the margin top should include also the height of the heading.
• Margin Bottom - the margin from the bottom of the page (in points). In case the footer is visible, the margin bottom should include also the height of the footer.
• Margin Left - the margin from the left of the page (in points).
• Margin Right - the margin from the left of the page (in points).
• Margin Header - the margin of the header from the top of the page (in points). Available only in case the header is enabled.
• Margin Footer - the margin of the footer from the bottom of the page (in points). Available only in case the footer is enabled.

The templates of the invoices are generated from the following files:

-- APPOINTMENTS --

/components/com_vikappointments/layouts/templates/invoice/appointment.php

-- PACKAGES --

/components/com_vikappointments/layouts/templates/invoice/package.php

-- EMPLOYEE SUBSCRIPTIONS --

/components/com_vikappointments/layouts/templates/invoice/employee.php

-- CUSTOMER SUBSCRIPTIONS --

/components/com_vikappointments/layouts/templates/invoice/subscription.php

In case you need to customize the template of the invoice, it is possible to create an apposite override for the related layout:

• open the back-end of your Joomla;
• visit the Extensions > Templates > Templates page;
• edit the active template;
• access the Create Overrides tab;
• click Layouts > com_vikappointments > templates option;
• start editing the html/layouts/com_vikappointments/templates/invoice/[appointment|employee|package|subscription].php file from the template editor to create your own layout.

Usually, you are not forced to upload a new image through the Media Manager page, because a smart dialog (when an image can be used) will allow you to upload an image without leaving the page where you are.

It is possible to select an existing image by picking it from the gallery. By clicking an image currently selected, the image will be cleared for the selected record.

The selected image will report a few details about the related file. In addition, it is possible to permanently delete the image by clicking the apposite button.

It is needed to hit the SAVE button in order to apply any changes.

Before to upload a media, you should check the media properties to make sure it will be cropped in the right way.

• Resize Original - enable this option if you want to resize the original image.
• Resize Width - crop the original image with the specified width (the height will be resized proportionally). Cropping is applied only if the Resize Original option is enabled.
• Thumbnail Width - copy the uploaded image and crop it with the specified width (the height will be resized proportionally).

If you save a media without specifying a file, only the media properties will be changed.

It is possible to upload multiple images in a quick way by using the Drag&Drop. Otherwise, by clicking the Upload File link, the system will show a popup from which it is possible to choose the file(s) to upload.

In the media creation page, you have to drag one or more files from your computer and drop them within the dashed gray box. All the images will be added in a queue and will be uploaded simultaneously. 

All the images will be uploaded following the specified media properties.

The images with 100% green status are successfully uploaded as media. The images with 100% blue status are completing the cropping of the thumbnail. The images with status lower than 100% are completing the upload of the original image. You can cancel the upload of an image by clicking the Abort button. It is possible to abort an upload only when the original image hasn't been uploaded yet.

When you upload a new image with the same name of an existing image, it will be concatenated a progressive number to the name of the new one.

It is possible to manage a media by selecting the select the image you need to handle and clicking the Edit button from the Joomla toolbar.

From this page it is possible to rename the media file and to replace the original and/or thumbnail images.

• Name - the name of the media.
• Action - the action to perform after saving the media. The possible actions are: do nothing, replace image, replace thumb, replace image & thumb.

Do Nothing

The action won't affect the images and only the name will be updated.

Replace Image

The action will replace the existing original image with the specified one.

Replace Thumb

The action will replace the existing thumbnail image with the specified one.

Replace Image & Thumb

The action will replace both the images related to this media. In this case, you will have to specify the media properties you need to use.

If an image doesn't own a thumbnail image, you should download the original image and use the Replace Image & Thumb action in order to re-create the thumbnail.

• Name - the name of the custom content of the e-mail. This is only an identifier text of the content.
• Position - the position of the custom content within template of the e-mail. The possible values are: {custom_position_top} (below the company name), {custom_position_middle} (below the order total cost), {custom_position_bottom} (above the order link), {custom_position_footer} (bottom of the page). You can see where are exactly these codes by opening the template of the e-mail.
• Status - you can display the custom content only when the status of the order is equals to this option (confirmed, pending, removed, cancelled). Leave empty to apply the custom text to any status.
• File - you can display the custom content only when the e-mail template file used is equals to this option. The e-mail template files are located in the folder /components/com_vikappointments/helpers/mail_tmpls/. Leave empty to apply this text to any file.
• Published - the status of the text. Only published texts will be included within the notification e-mails. Unpublished texts can be included within the e-mail for customers only manually when editing a reservation.
• Language - you can display the custom content only when the language selected from the customer is equals to this option. To create multi-lingual contents you have to duplicate a custom text and change the language tag and the content.
• Service - the custom content will be used only in case the appointment has been booked for the specified employee.
• Employees - the custom content will be used only in case the appointment has been booked for the specified employee.
• Content - insert here the HTML content that you want to display in the e-mail template at the selected position.

• Name - an identifier name of the conversion code (only for back-end purposes).
• Published - enable this option whether the conversion code should be included within the document.
• Status - select the statuses for which the conversion code should be used. For example, in order to track the completion of an order, only the CONFIRMED status should be selected.
• File - in case the conversion code requires an external JS file, it is possible to specify here the absolute URI of the script to include.
• Page - select the page in which the conversion code should be used. For example, in order to track the completion of an appointment, the Order page should be selected.
• Type - select the type for which the conversion code should be used. For the moment, the system is only able to track standard reservations (appointments). In the future, the system may start supporting also the packages and the subscription.
• Code Snippet - the code snippet needed to start tracking/converting the customer. Since 1.6.5 version of VikAppointments, this field accepts both pure JavaScript and HTML code. It is also possible to include script and noscript tags.

• Name - the name of the cron job. This is only a text identifier of the element.
• Class - the corresponding .php file of the cron job. The file is mandatory, otherwise the system won't be able to execute the process of the cron job. When you change the value from the dropdown, it will be loaded a form with the settings of the cron job to fill-in.
• Published - disable this parameter if you don't want to execute the process of the cron job. If this job is correctly configured on your server, you should also stop it from your Control Panel, otherwise the cron will continue to be contacted and the error "cron not found" will be stored into the logs.

When you create a cron job the system will automatically launch the installation to adapt the database structure. It is possible to install more than one cron job of the same type, so that you can send (in example) the same reminder one day in advance and 2 hours in advance.

It is possible to launch manually a cron job by clicking on the apposite rocket icon. In this way the process of the cron will be executed immediately.

Every time a cron is executed it will be stored a content message into the Logs section of that cron job. A log can have OK status or ERROR status.The error logs will be always stored in the system, while the successful logs will be logged depending on your Cron Job configuration. A cron job log contains the details of the last process executed, which could be the list of the appointments or the customers notified or the cause of the error found.

If the error is almost dangerous, the log is also sent via e-mail to the administrators addresses, so that they can immediately solve the problem. The logs sent via e-mail have a letter icon below the "Mailed" column.

This cron job is used to send a reminder via e-mail to all the customers which have an incoming appointment.

An appointment is considered incoming when its checkin time is included between the current time and TOT minutes in the future.

• Send E-Mail in Advance - this setting is used to define the TOT minutes required for the notification.
• E-Mail Subject - specify here the subject of the e-mail. You can specify this setting for each language installed on your website.
• E-Mail Content - specify here the HTML content of the e-mail. This field accepts HTML tags and CSS tags. You can specify this setting for each language installed on your website.

Once a customer is notified from this cron job, it will no longer be contacted for the notification.

If you need to send 2 reminders in 2 different times, you have just to duplicate the cron job and change only the "Send E-Mail in Advance" setting.

This cron job is used to send a reminder via SMS to all the customers which have an incoming appointment.

An appointment is considered incoming when its checkin time is included between the current time and TOT minutes in the future.

• Send SMS in Advance - this setting is used to define the TOT minutes required for the notification.
• SMS Content - specify here the plain text content of the SMS. This field should contain at most 160 characters. You can specify this setting for each language installed on your website.

Once a customer is notified from this cron job, it will no longer be contacted for the notification.

If you need to send 2 reminders in 2 different times, you have just to duplicate the cron job and change only the "Send SMS in Advance" setting.

This cron job is used to remind to the customers to leave a review for the employees they met.

They will be contacted only the customers which had the checkin day, TOT days before the current day.

• Send E-Mail Notification After - this setting is used to define the TOT days required for the notification.
• E-Mail Subject - specify here the subject of the e-mail. You can specify this setting for each language installed on your website.
• E-Mail Content - specify here the HTML content of the e-mail. This field accepts HTML tags and CSS tags. You can specify this setting for each language installed on your website.

Once a customer is notified from this cron job, it will no longer be contacted for the notification.

If you need to send 2 reminders in 2 different times, you have just to duplicate the cron job and change only the "Send E-Mail Notification After" setting.

This cron job is used to remind to the customers to leave a review for the services they received.

They will be contacted only the customers which had the checkin day, TOT days before the current day.

• Send E-Mail Notification After - this setting is used to define the TOT days required for the notification.
• E-Mail Subject - specify here the subject of the e-mail. You can specify this setting for each language installed on your website.
• E-Mail Content - specify here the HTML content of the e-mail. This field accepts HTML tags and CSS tags. You can specify this setting for each language installed on your website.

Once a customer is notified from this cron job, it will no longer be contacted for the notification.

If you need to send 2 reminders in 2 different times, you have just to duplicate the cron job and change only the "Send E-Mail Notification After" setting.

This cron job is used to remind to the employees that their subscription is going to expire.

They will be contacted only the employees with a subscription which will expire in TOT days.

• Send E-Mail Notification Before - this setting is used to define the TOT days required for the notification.
• E-Mail Subject - specify here the subject of the e-mail.
• E-Mail Content - specify here the HTML content of the e-mail. This field accepts HTML tags and CSS tags.

Once an employee is notified from this cron job, it will no longer be contacted for the notification.

If you need to send 2 reminders in 2 different times, you have just to duplicate the cron job and change only the "Send E-Mail Notification Before" setting.