Vik Rent Items Configuration

Questions and Answers about the configuration of Vik Rent Items.
Read the public conversations or open a new Support Ticket for help (active Support License required).

Open New Support Ticket - Post a Message

Sign up or Sign in to post a message

Kjr
if i finished the order i get the message:

Folgender Befehl konnte nicht ausgeführt werden: /usr/sbin/sendmail

Sign up or Sign in to post a message

Staff E4j
Hi,

You should check the Mail settings from the Joomla Global Configuration. You should probably not use Sendmail as mail transport agent. I think using the PHP-Mailer is the easiest solution.
Juan Franco
Hello. I'm trying to configure my component for rent by the hour but by selecting the day and time got the following message
No items is available for rental for 1 Day

Sign up or Sign in to post a message

Staff E4j
Hello,
If you are getting that error message after searching for some Items then it's because the rental costs haven't been set up correctly.
Even if you are going to use hourly rates only, you should still have the cost for 1 day of rent in case the program will have to revert to the daily rates.
So make sure to have to have created a cost for 1 day of rent for your Items from the Fares Table page of the administrator section, Daily Fares tab. You can then set up the hourly fares if you are going to rent your Items on an hourly basis. Just remember that if there isn't a cost for the calculated days of rent in the Fares Table, no items will be available for booking.
Lllcarloslll
hi i have a question... when im using a item rent for hour... 2 items for hour exactly but... when i have a reservation for 2 items in 1 hour the day in the calendar is red when i have more items in diferent hours... i need show partly reserved day and hour not avaible...

Sign up or Sign in to post a message

Staff E4j
Hi,
in that case, the days in the calendar are RED rather than YELLOW for "partially reserved" because if the two Items were booked for 1 hour then a reservation for the full day won't be available for those two Items.
If you open the Item details page, you will see that there are two calendars, one for the daily rentals and one for the hourly availability of the selected day. In fact, the legend for the RED Days states: "Not Available for the full day (check hourly availability)".
The Yellow status is only applied when you have more than one unit available of your Items and only some units have been booked on a certain date/time.
Volker Tebart
Hi,
i use Vik Rent Items v.1.3.

You can adjust the postings so that you can not book boats on the same day. They can only make bookings for the next day?

Thanks

Sign up or Sign in to post a message

Staff E4j
Hi,

Rental Orders are accepted if the booking time is not in the past so this means that reservations for today are allowed only if the pick up time is in the future.
Unfortunately there isn't a configuration setting to limit the pick-up date to the day after today but you could do that with a very simple modification to the Javascript code used to render the datepickers. By default the calendars are rendered with the "minDate" property set to "0d" (zero days ahead, today). You should just change that value to "+1d".
Np
Hi again,
I need a way to have the delivery service payed upon item number instead of upon distance: do you have any suggestion?
Thanks
np

Sign up or Sign in to post a message

Staff E4j
Hi,
I think you should use the Options to apply a cost for the delivery based on the number of Items rather than on the distance between two addresses.
Then with the Custom Fields you will be able to collect the address to which the Items should be delivered. If you don't want to apply costs for the delivery depending on the distance in Km or Miles between the company base address and the destination address then you should not use the Delivery Service feature but rather the Item Options which can be configured differently.
Np
it was that easy :-) thanks for the fast answer
Echtklar
Hi. I've got some questions:
- Is it possible to use Vik Rent without payment methods?

- I want to send the enquiry to the location I have chosen in the backend for the item. How can I do this an how can I specify a mail adress for every single location?

- I get this two errors when deleting an item from my cart:

1. array_key_exists() expects parameter 2 to be array, null given in .../components/com_vikrentitems/views/oconfirm/tmpl/default.php on line 169

2. array_key_exists() expects parameter 2 to be array, null given in .../components/com_vikrentitems/views/oconfirm/tmpl/default.php on line 200

Thanks and best regards

Sign up or Sign in to post a message

Staff E4j
Hi,

- Yes, you can either disable all the methods of payment from the administrator section or you can use the "Bank Transfer" only and rename it into something like "Get Quotation" or "Pay on Arrival/Pickup". The "Bank Transfer" is not tied to any bank gateway but it will let you decide the status of the bookings (Pending or Confirmed depending on how you set up the parameter "Auto-Set Order to Confirmed") and you will be able to give your customers some extra information about the payment as well through the Notes field.

- About those two errors: those are not errors but only PHP Notice/Warning messages. Most of the production servers should have a lower error reporting level but in your case you should change the Error Reporting Level from the Joomla Global Configuration to "None" so that those warning messages will disappear.
We will then suppress them in the next version to avoid any problem.

Regards
Echtklar
Thanks for the quick reply.
And how to deactivate the prices then?

Another problem:
The datepicker (class hasDatepicker) isn't showing.
Maybe it's a JS problem?
Staff E4j
Unfortunately it is not possible to hide the rental prices because there isn't a Configuration setting to do so. You should hide them via CSS which is probably the easiest way.

About the datepicker calendar, if it's not showing up then it's because of a Javascript conflict. Try to disable the setting "Load jQuery" from the parameters of all your modules, including the ones of Vik Rent Items. The same setting instead should be enabled from the Configuration of the program.
If you still have problems with the jQuery UI Datepicker calendar then you should consider using a third party plugin to fix these kind of Javascript conflicts. A good one is "Easy jQuery" and you can download it from the Joomla Extensions Directory.
It's probably a module or a plugin on your site that it's not loading the jQuery libraries through the Joomla functions.
Lee Rayner
Hi, in the demo you have the dukebox item with Price type 'Rental cost' that has a dropdown (attribute?) with 'Music Genre' - with entries 'I have music' and '70s music + 20 euros'.

I have tried to replicate this. So far Ive only managed to get a radio button appear for the overall price type. No dropdown. I'm unsure what to put in 'attributes' of the Price Type, and in Fares and Prices - hourly - I cannot seem to add more that one entry for the hourly figure of 1 Hour. I'm misunderstanding how to enter two prices one for each dropwdown entry.

Can you tell me exactly what I should put in these fields for a simplified two item demo dropdown (with the two seperate prices). Thanks

Sign up or Sign in to post a message

Staff E4j
Hi,
The dropdown with the "Music Genre" in the Item that you've seen on the demo website is generated through the Options of type "Specifications".
Those are not the attributes of the Types of Price as you've noticed because the Types of Price are displayed with a radio button so that the users can pick the desired one.
With the "Specifications" instead it is possible to choose an option that can add a charge to the rental cost. In our example, the "I have got music" choice will not add any charge to the rental cost.
So the Options of type Specifications can be considered as Attributes of the Items, not as attributes of the types of price that would never affect the rental cost.
You should try to create an Option of type Specifications and assign it to one or more of your Items to see if they will work better for you than the Types of Price.
Lee Rayner
Item options -> add specification did the trick for me thanks
Paul Finch
Configuring Vik Rent Items on local host (XAMMP).
Getting this error on front end search.
Notice: Undefined index: locationvat in C:\xampp\htdocs\CLP\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 2218

Any help gratefully recieved.

Sign up or Sign in to post a message

Staff E4j
Hello,
Don't worry about that message because on XAMPP the PHP Error Reporting Level is usually set to Maximum for debugging the code. If you had the program on a production server, the PHP Notice Messages would not be displayed.
To hide that message just change the Error Reporting Level from the Joomla Global Configuration and set it to None.
Surmacreation
How to set up/install category module like on the demo page? There is a "Category By" module.

I don't see it in the downloaded package.

Sign up or Sign in to post a message

Support E4j
Hello,
you can download it from this page:
http://www.extensionsforjoomla.com/answers-area.html?act=public&aid=12#mess3503

Best Regards
Motion Mociun
Our users are getting this error message:

"Error, the Pickup date and time is in the past"

When trying to rent an item on the same day for pick up at a later hour.

Can you help with a possible cause for this error?

thank you!

Sign up or Sign in to post a message

Staff E4j
Hello,
If you are getting that error message then it's because the current time of your server is different than the time of your computer. Maybe the default Timezone of your server is set to a city that is not yours and that has a different time.
The system compares the pickup date and time with the current server time and if the pickup time is in the past then that error message will be displayed. You should try to force the Timezone from the Joomla Global Configuration and, unless your server has some restrictions with the php function date_default_timezone_set(), everything should work.
If changing the default timezone from the Joomla Configuration won't do anything then you should set up a custom rule in your php.ini file to override the default timezone. A lot of our clients have found this article useful:
http://www.inmotionhosting.com/support/website/php/setting-the-timezone-for-php-in-the-phpini-file

Extensionsforjoomla.com is not affiliated with or endorsed by the Joomla!® Project or Open Source Matters.
The Joomla!® name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
E4J s.r.l. - VAT N. 06794860483

This site uses cookies. By continuing to browse you accept their use. Further information