Vik Rent Items Configuration
Questions and Answers about the configuration of Vik Rent Items.
Read the public conversations or open a new Support Ticket for help (active Support License required).
Staff E4j
3-4-17 14:41
@Mark: modifications are usually not published in the Answers Area but for having the drop off date and time as the iCal event end-date, you can modify the code of the front-end file controller.php. Search in the file for the comment below to find the piece of code to adjust. It's already commented with the instructions to change the behavior:
//End of the Event set as Pickup Date, decomment line below to have it on Drop Off Date
//End of the Event set as Pickup Date, decomment line below to have it on Drop Off Date
Staff E4j 7-21-15 16:38
Hi,
Some older versions of the browsers do not support the Ajax upload functions used in the administrator section of VikEvents. The only browser which supports such Javascript functions since 2012 is Firefox so you should try to use that browser for using that special upload function of the administrator section.
The rest of the functions in the back-end, as well as on the front-end, are fully compatible with any browser. It's just the Ajax Upload Progress which is not compatible with a lot of browsers but if you use Firefox, you should not have any problems.
Some older versions of the browsers do not support the Ajax upload functions used in the administrator section of VikEvents. The only browser which supports such Javascript functions since 2012 is Firefox so you should try to use that browser for using that special upload function of the administrator section.
The rest of the functions in the back-end, as well as on the front-end, are fully compatible with any browser. It's just the Ajax Upload Progress which is not compatible with a lot of browsers but if you use Firefox, you should not have any problems.
Staff E4j 6-26-15 09:48
Hi András,
if your website is displaying some strange characters for the Hungarian translation then it's probably because the .INI language file was not saved with a proper encoding.
Hungarian translation files should be saved with a UTF-8 encoding so you should open the .INI files with a good text editor and save them with the UTF-8 encoding. This way Joomla will no longer display unreadable characters but they will all be encoded correctly.
In the Documentations page, Translations article, you will find a section called .INI Files. Please refer to the points Text Editors and Encoding.
if your website is displaying some strange characters for the Hungarian translation then it's probably because the .INI language file was not saved with a proper encoding.
Hungarian translation files should be saved with a UTF-8 encoding so you should open the .INI files with a good text editor and save them with the UTF-8 encoding. This way Joomla will no longer display unreadable characters but they will all be encoded correctly.
In the Documentations page, Translations article, you will find a section called .INI Files. Please refer to the points Text Editors and Encoding.
Staff E4j 5-12-15 12:38
Hi,
If the Token is giving you problems then you should leave that setting disabled in the Configuration page of the back-end. Make sure to click the green button Renew Session to not have the token being used any more. If you are still getting the same error message then it's because the system is still using it because of an old session value.
If the Token is giving you problems then you should leave that setting disabled in the Configuration page of the back-end. Make sure to click the green button Renew Session to not have the token being used any more. If you are still getting the same error message then it's because the system is still using it because of an old session value.
Staff E4j 1-30-15 10:22
Hi,
you can change the Currency Symbol from the Configuration page of the administrator section. If you don't see the $ symbol being used in the front-end, then it's because the old symbol is still saved in the PHP Session. To immediately apply all the changes of the Configuration, after clicking the Save button, you should click also the green button "Renew Session".
you can change the Currency Symbol from the Configuration page of the administrator section. If you don't see the $ symbol being used in the front-end, then it's because the old symbol is still saved in the PHP Session. To immediately apply all the changes of the Configuration, after clicking the Save button, you should click also the green button "Renew Session".
Alessandro Romano
1-16-15 09:00
Good morning,
i'm a new customer of "Rent Item".
After installation I've tried to configure the component and create an item.
After that, in the backend, I have this errors:
Notice: Undefined variable: var in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 4730
Notice: Use of undefined constant HTTP_HOST - assumed 'HTTP_HOST' in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.php(3003) : eval()'d code on line 1
Notice: Use of undefined constant SERVER_NAME - assumed 'SERVER_NAME' in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.php(3003) : eval()'d code on line 1
Notice: Undefined offset: 1 in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 4736
Notice: Undefined offset: 0 in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.html.php on line 702
while in the frontend under the voice of the item that I have created I can see this error:
Notice: Undefined offset: 0 in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 1974
any suggestion?
Thank you
Alex
i'm a new customer of "Rent Item".
After installation I've tried to configure the component and create an item.
After that, in the backend, I have this errors:
Notice: Undefined variable: var in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 4730
Notice: Use of undefined constant HTTP_HOST - assumed 'HTTP_HOST' in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.php(3003) : eval()'d code on line 1
Notice: Use of undefined constant SERVER_NAME - assumed 'SERVER_NAME' in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.php(3003) : eval()'d code on line 1
Notice: Undefined offset: 1 in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 4736
Notice: Undefined offset: 0 in C:\xamp buono\htdocs\bicinapoli\administrator\components\com_vikrentitems\admin.vikrentitems.html.php on line 702
while in the frontend under the voice of the item that I have created I can see this error:
Notice: Undefined offset: 0 in C:\xamp buono\htdocs\bicinapoli\components\com_vikrentitems\helpers\lib.vikrentitems.php on line 1974
any suggestion?
Thank you
Alex
Comment this post
Staff E4j 1-16-15 09:49
Good Morning,
Don't worry about those PHP Notice Messages, they are just being displayed because of the high Error Reporting Level applied by default by your XAMP web server.
From the Joomla Global Configuration you can just change the Error Reporting Level and set it to None. If you were running the extension on a production server then you would not get those messages as they are not Warnings or Errors but simply Notice Messages.
Don't worry about those PHP Notice Messages, they are just being displayed because of the high Error Reporting Level applied by default by your XAMP web server.
From the Joomla Global Configuration you can just change the Error Reporting Level and set it to None. If you were running the extension on a production server then you would not get those messages as they are not Warnings or Errors but simply Notice Messages.
Companytrip 
1-8-15 13:09
Dear e4J Team,
i have one or two problems. I use fix time slots for the items.
1. If I choose a date in the calender it doen`t send this date to the window for the date before booking.
2. If i write down the date by hand and i click on "booking" or "booking now" there comes the message/ error that I'm supposed to choose the date and time of beginning and end.
Booking is impossible. What`s the solution?
i have one or two problems. I use fix time slots for the items.
1. If I choose a date in the calender it doen`t send this date to the window for the date before booking.
2. If i write down the date by hand and i click on "booking" or "booking now" there comes the message/ error that I'm supposed to choose the date and time of beginning and end.
Booking is impossible. What`s the solution?
Comment this post
Staff E4j 1-8-15 14:12
Hi,
You are having those problems because of a Javascript error with the datepicker calendars. Something is causing a conflict between your modules/plugins and the jQuery UI library that our extension uses to render the calendars.
If you are unable to locate the .js file responsible of this conflict, we suggest to use a third party extension that was built specifically to solve conflicts between jQuery libraries.
This plugin is called jQuery Easy and it should fix all the issues with the calendars.
You are having those problems because of a Javascript error with the datepicker calendars. Something is causing a conflict between your modules/plugins and the jQuery UI library that our extension uses to render the calendars.
If you are unable to locate the .js file responsible of this conflict, we suggest to use a third party extension that was built specifically to solve conflicts between jQuery libraries.
This plugin is called jQuery Easy and it should fix all the issues with the calendars.
Tobias Waltemode 12-18-14 07:23
Hi,
i have 2 Problems with the latest VikRentItems.
1:
I can't set the "Admin email" in the Global Configuration. If i set an Adress and push the button "safe", the item of the Adress ist clean
2:
I would like to build an link on Website to the "Shopping basket" but i can't finde the target.
Please help.
Thanks, Tobias
i have 2 Problems with the latest VikRentItems.
1:
I can't set the "Admin email" in the Global Configuration. If i set an Adress and push the button "safe", the item of the Adress ist clean
2:
I would like to build an link on Website to the "Shopping basket" but i can't finde the target.
Please help.
Thanks, Tobias
Comment this post
Staff E4j 12-18-14 11:16
Hi,
The problem #1 is caused by the fact that for some reason, the first installation did not create a record in the database table "vikrentitmes_config". You should re-install the extension or simply run a query via phpMyAdmin that I'm going to send you right now with a Private Message.
2. Inside the full package of Vik Rent Items you should be able to find the module "mod_vikrentitems_summary" and that module will display the "shopping basket" on any position of your site just like on the demo website.
The View "Order Confirmation" which is the one of the Order Summary/Shopping Basket is a dynamic page and so it cannot be linked to a Menu Item by default. For this reason we have built the module that will take you directly to that page.
The problem #1 is caused by the fact that for some reason, the first installation did not create a record in the database table "vikrentitmes_config". You should re-install the extension or simply run a query via phpMyAdmin that I'm going to send you right now with a Private Message.
2. Inside the full package of Vik Rent Items you should be able to find the module "mod_vikrentitems_summary" and that module will display the "shopping basket" on any position of your site just like on the demo website.
The View "Order Confirmation" which is the one of the Order Summary/Shopping Basket is a dynamic page and so it cannot be linked to a Menu Item by default. For this reason we have built the module that will take you directly to that page.
Fehrbraunwalder 
12-4-14 10:58
Hello. I'm trying to configure the prices for our products. Unfortunately, I have a problem with Sunday. I want to completely remove Sunday from the calculation.
Here's an example of a product.
1 Day: CHF 120.00
2 Days: CHF 180.00
3 Days: CHF 240.00
4 Days: CHF 320.00
5 Days: CHF 400.00
Now, when i'm configure a special price in VikRentItems for every Sunday with a Decrease of 100%, then i have a false result.
As it should be:
3 Days (Friday - Monday) => CHF 180.00(2 Days), as in the example above.
Current calculation:
3 Days (Friday - Monday) => CHF 160.00 ((240.00/3)*2)
How can i configure ViKRentItems, to come to the correct result, or it is impossible?
Thank you!
regards
Fehrbraunwalder
Here's an example of a product.
1 Day: CHF 120.00
2 Days: CHF 180.00
3 Days: CHF 240.00
4 Days: CHF 320.00
5 Days: CHF 400.00
Now, when i'm configure a special price in VikRentItems for every Sunday with a Decrease of 100%, then i have a false result.
As it should be:
3 Days (Friday - Monday) => CHF 180.00(2 Days), as in the example above.
Current calculation:
3 Days (Friday - Monday) => CHF 160.00 ((240.00/3)*2)
How can i configure ViKRentItems, to come to the correct result, or it is impossible?
Thank you!
regards
Fehrbraunwalder
Comment this post
Staff E4j 12-4-14 11:50
Hello,
A rental from Friday to Monday is considered as 3 days of rent so in your case it will be charged as CHF 240.00. It is not possible to exclude one day from the price calculation so the only solution is to use a Special Price just like you did.
With the Special Prices, if you set a 100% discount on Sunday then the system will calculate the price and the discount exactly as you said:
240 / 3 = CHF 80 per day - discount amount
Total cost: 240 - 80 = CHF 160
I understand that you would like it to cost CHF 180 as if it was 2 days of rent but unfortunately this is not possible. The only way to have this is by using a Special Price with a discount as a fixed amount rather than a percentage value.
The Value overrides can help you adjust the discount amount depending on the days of rent. In your case, 3 days of rent with a Sunday in between, should have a discount of CHF 60.00. This way you will get a cost of CHF 180.00 for 3 days of rent where one is a Sunday.
A rental from Friday to Monday is considered as 3 days of rent so in your case it will be charged as CHF 240.00. It is not possible to exclude one day from the price calculation so the only solution is to use a Special Price just like you did.
With the Special Prices, if you set a 100% discount on Sunday then the system will calculate the price and the discount exactly as you said:
240 / 3 = CHF 80 per day - discount amount
Total cost: 240 - 80 = CHF 160
I understand that you would like it to cost CHF 180 as if it was 2 days of rent but unfortunately this is not possible. The only way to have this is by using a Special Price with a discount as a fixed amount rather than a percentage value.
The Value overrides can help you adjust the discount amount depending on the days of rent. In your case, 3 days of rent with a Sunday in between, should have a discount of CHF 60.00. This way you will get a cost of CHF 180.00 for 3 days of rent where one is a Sunday.
Staff E4j 11-1-14 13:33
Hi,
Yes, you can easily change any language definition from the .INI language files. The one for the search module is the following:
/language/en-GB/en-GB.mod_vikrentitems_search.ini
While the language file of the component is the following:
/language/en-GB/en-GB.com_vikrentitems.ini
Yes, you can easily change any language definition from the .INI language files. The one for the search module is the following:
/language/en-GB/en-GB.mod_vikrentitems_search.ini
While the language file of the component is the following:
/language/en-GB/en-GB.com_vikrentitems.ini
We are glad to hear that you like the new version 1.4 of Vik Rent Items!
The iCal Sync is one of the new functions and from the feedback collected from our clients before releasing the update, we have decided to set the 'End Date' of the event for the calendars to the pick up date. Basically, the online calendars treat the occupied dates as an event with a Begin and End date. We have set the 'End Date' to the same as the 'Begin Date' to not cover the other days.
We thought that some companies may prefer to actually see all the days of the rental in their iCal software so we have commented the PHP code of that function for easily change the 'End Date' to the drop off date which is the end of the rental.
I am going to send you a private message right now so that you can apply this change.