Vik Booking Configuration

Questions and Answers about the configuration of Vik Booking.
Read the public conversations or open a new Support Ticket for help (active Support License required).

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Zedlobo
Hello
I've bought your component recentely and it's really awesome!
Congrats on the hard work in putting it this fine!

Unfortunately I've found some problems that I need help to solve..

When I select a room to see it's Details (where the calendar is showing available and non available days) I am unable to see the image gallery... is this possible to overcome simply?

Thanks in advance Bruno...

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Staff E4j
Hello,
The view Rooms Details doesn't show the image gallery, only the details page of the room in the search results and the Prices & Extras page show the image gallery.
The next version of the program will have a different style for the Rooms Details and all the images of the rooms will be displayed with a gallery.
Nicola
Hello, I have installed vikbooking and configured it but when I have choose a room and clic on "continue" I am redirected to the homepage, so I can't proceede with the options and payment. How can I solve that?

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Staff E4j
Hello,
That usually doesn't happen with the standard Joomla settings. If you were using the search form through a menu item of any type or if the setting of the global Joomla configuration "Search Engine Friendly URLs" was enabled, everything would work correctly.
Dimitris Chronopoulpos
How can i stop sales for a specific date?

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Staff E4j
Hello,
For the moment the only way for not accepting reservations in some days of the year is making all your rooms not available. From the Administrator section you could just make some Quick Reservations for your rooms and "block" them in the days of the year when you don't want to accept reservations.
In the next version of the program we will add a feature to do such a thing.
Tammy Campbell
I've added room descriptions to our 4 rooms but when you click on the detail box on the website nothing happens.

Also we are trying to figure out how to add an additional person to each of our rooms.

example:

our room is $35.00 per night for 1 person and to add an extra person to each room it's $10.00 more for a total of $45.00 per night .

Can you please help me with these two issues that I'm having?

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Staff E4j
Hello,

If the modal box with the room details doesn't open after clicking on the details button then your template probably has a Javascript conflict. It's really strange because the modal box library is the native one of Joomla and it should work everywhere.

About the prices, each room should have rates per night based on the maximum capacity so for 2 people in your case. Then if the room allows 1 person as well you can decrease the rates per night when the occupancy is 1 Adult. You should decrease the rates by $10.00 per night in your case.
Roy Close
Searching from home page http://edenfieldhouse.com/index.php/component/vikbooking/?task=search&checkindate=2013%2F05%2F16&checkinh=12&checkinm=0&checkoutdate=2013%2F05%2F18&checkouth=10&checkoutm=0&roomsnum=1&adults[]=2&children[]=0&search=Search errors saying "No rooms is available for booking for 2 Nights". Checked all I can think of, but obviously missing something.

Thanks

Roy

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Staff E4j
Hello,

You get results only if you have a price for the nights searched, 2 nights in your case. Make sure that at least one of your rooms accepts 2 adults and has a cost for 2 nights of stay.
In order to create rates per night you need to have created at least one type of price, "Non-Refundable" for example.
Iraklis
I bought and installed VikBooking component with VikBooking template but i have some problems. VikSlider wont work with VikBooking Search. If i have enabled load Jquery at VikSlider and VikBooking Search then all images are showed up one under the other. If i have enabled load Jquery at VikBooking Search and disabled at VikSlider then slider wont work, showing only the first image without doing anything. Also if i have enabled load Jquery at VikSlider and disabled at VikBooking Search then Vikbooking Search wont show the calendar icons and also VikSlider wont work.

Waiting for your answer.

Thank you.

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Staff E4j
Hello,

The template Booking loads a jQuery library so both the modules VikSlider and VikBooking Search should have the setting Load jQuery disabled.
Otherwise who gets rendered after and loads jQuery, will make the other module have its extended jQuery script reset.
Just disable the setting Load jQuery in both the modules and everything will work.
Arsen Angı
I bought and installed VikBooking. I have done all the configurations and made active all the modules, however, when I try to make a 'search' for booking on the web site I have this as an error:

Server error
The website encountered an error while retrieving http://www.gulhanimhouse.com/index.php/component/vikbooking/?task=search&checkindate=13%2F04%2F2013&checkinh=12&checkinm=0&checkoutdate=21%2F04%2F2013&checkouth=10&checkoutm=0&roomsnum=1&adults%5B%5D=1&children%5B%5D=0&search=Search. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

What could cause the problem?

Thanks

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Staff E4j
Hello,

It seems like you have installed a module which is not for Joomla 3.0 but for Joomla 1.5 and 2.5.
Gilbert Colin
Hi,
How can i make a room not available for a week of the month because i have received a request on the phone for example?
Thanks

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Staff E4j
Hi,

From the administrator side of VikBooking you can make reservations.
You should make one for that room for the week when it's not available and the system will consider the unit as booked.

Kind Regards
Huseyin Uysal
If I buy this Booking Component is the template included?
Regards
Huseyin Uysal

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Staff E4j
Hello,

No, the template is not included, it's a different product. VikBooking works with any Joomla template so you don't need to use our templates.

Kind Regards
Huseyin Uysal
Can I also buy that Hotel Template. Also can I use that component for how many domain?
Staff E4j
Yes you can also buy the template, it's called Template Booking and it's in the Templates category.
VikBooking will work on one domain with no time restriction, on one testing domain still without time restrictions, unlimited alias domains and unlimited sub-directories of those domains.
Staff E4j
VikBooking has been released!

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