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Vik Events General Info

Questions and General Information about Vik Events.
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Michael Roed 4-16-13 13:15
Do VikEvents have a pre-reservation function meaning that 2 users cannot buy the same ticket at the same time at peek hours?
Or do you have any other options that prevents the same ticket from being bought 2 times when the sale is very busy?

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Staff E4j 4-16-13 15:48
Hello,

All the seats have a pending status that lasts for a certain amount of minutes that can be altered through the Configuration in the Administrator.
If one seat is being booked by some user, it won't be available for any other user until this time expires or the status changes to Confirmed.
If your events don't have seating charts then there's no function to prevent this problem.
Payam Omrani 4-7-13 11:16
how can i shamsi/jalali Date ?
my joomla is shamsi date but when i select date show error :

Invalid Dates: Cannot use dates in the past

how can i fix this ?

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Staff E4j 4-7-13 16:25
From the Configuration of VikEvents you can choose between two date formats and you should always select the dates with the calendars.
If the date that you selected was not in the past it means that VikEvents was not able to convert the date into a unix timestamp properly, probably because of the wrong date format. That's why you should always use the calendars and not enter the dates manually.
Marcos Gonzalez 3-30-13 02:25
Hello!
There is no update for VikEvent 1.2? I must to buy the new version? Thanks for answer!

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Staff E4j 3-30-13 19:46
Hello,

The updater to VikEvents v.1.4 works with VikEvents 1.2 and 1.3 so you don't have to buy the new version, the updater will work for you.
Romeo 3-28-13 15:11
Hi, someone know why viki event calendar crash in my template? Is there maybe a jquery conflict problem?

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Staff E4j 3-28-13 15:38
Hi,

If the jQuery UI calendar doesn't work then it must be a jQuery conflict.
Usually you can fix this problem by disabling the load of other jQuery libraries in the source code after the jQuery UI file is loaded by VikEvents.
Modules are rendered after the component so the problem must be caused by one of your modules or a plugin.
Try to see if your modules have a setting called "Load Jquery" and disable it.
Kangablu 3-21-13 21:36
Hi,
I am just wondering where I can edit the 'more informations' wording that you see next to the item listing. Ideally it should read 'more information'.
Many thanks.

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Staff E4j 3-21-13 22:01
Hi,

Sorry, you are right. Just open the following file:
/language/en-GB/en-GB.com_vikevents.ini
Search for "more informations" and change it into "more information".
Overwrite the file via ftp and the definition will update.
Casade 3-21-13 18:56
Hello

I installed vikevents, upgrade and spanish extension last week. It appears some words like MENUVIKECOUPONS instead COUPONS, VEVPARENTCAT instead ???, VEVCOUPONONE, VEVCOUPONTWO in coupons, VEVTIMEFORMAT in configuration

Do you Know if it´s an installation problem?

In your opinnion, which is my best choice about? Thanks a lot, it´s a great extension

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Staff E4j 3-21-13 20:34
Hello,

It is not an installation problem, it's normal that you are seeing some definitions in their raw format because those are new definitions of the version 1.4 of VikEvents that are not included in the Spanish .ini file but only in the English file.
There's only one solution, you have to compare the Spanish and the English language files that are the following:
/language/en-GB/en-GB.com_vikevents.ini
and
/language/es-ES/es-ES.com_vikevents.ini

You will see that the definitions in the English file in the lines from 133 to 195 are missing in the Spanish file, just copy and translate those definitions in the file es-ES.com_vikevents.ini
Luis Miguel 3-21-13 14:48
Hello,
Can be used this application for multiple events creators from the front?

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Staff E4j 3-21-13 15:01
Hello,

Unfortunately events can only be created from the administrator side. You would have to give your "events creators" the access to the administrator section of your site so that they could use VikEvents.
Miguel 3-15-13 17:29
hello i have some troubles, when i try to modify an item i get the next error: Invalid Dates: Cannot use dates in the past, but the dates are fine, can u help me?

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Staff E4j 3-15-13 17:53
Hello,

If you are getting that error please make sure that the Reservations End Date is before the Begin Date and all the 3 dates are after the current time.
In the new version 1.4, the Begin Date can be in the past only if the End Date isn't.
Please have a look at the documentation for more details about the dates:
http://www.extensionsforjoomla.com/component/content/article/9-documentations/12-vikevents-official-documentation.html#items
Kimberly Singleton 2-23-13 18:21
Have you added the coupon feature to VIk Events yet? That is the only feature necessary for me that you are missing. I like the sleek look of your component.

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Staff E4j 2-24-13 13:55
Hello,

The version 1.4 of VikEvents will have a coupon system, it will be released in March.
Phil Hopkins 2-21-13 06:14
Hi. Is there a setup instruction page for Joomla 1.5? I'm not sure what in the downloaded Zip file needs to be installed for 1.5 and if the installation sequence is important. Also, is there a link to a configuration manual that I don't yet have. Thanks.

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Staff E4j 2-21-13 12:33
Hi,

Unfortunately we don't have a manual for VikEvents yet, we are writing a documentation and it will be soon available.
There is not a sequence for installing the components and the modules. The installer file for the component is only one, it's the zip file called com_vikevents1.3.zip.
For the modules instead, if you are using Joomla 1.5, just install the zip files mod_.... with the suffix _j15.zip
Phil Hopkins 2-21-13 17:25
Thanks. Is there any item-level help available, or should users just ask here when they are unclear about an item's purpose?

For example, there is an item labeled "Max Participants per Reservation." Is the parameter to NOT set this value "0"?
Staff E4j 2-21-13 18:51
Hello,

Right now no information about the Maximum number of Participants is shown in the events. It's just a setting and in case the input number of participants exceeds the maximum, an error message is displayed to the users.
I think you should use one of the description fields to tell the visitors the max number of participants for that event.

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