Answers Area questions and answers for your extensions

Vik Events Configuration

Questions and Answers about the configuration of Vik Events.
Read the public conversations or open a new Support Ticket for help (active Support License required).

Open New Support Ticket - Post a Message

Sign up or Sign in to post a message

B.a. Umberger 3-14-14 03:29
Greetings,

The update to VikEvents 1.6 generate the following error ...

Duplicate column name 'cpayments' SQL=ALTER TABLE `almooj_vikevents_items` ADD COLUMN `cpayments` varchar(64) DEFAULT NULL;

I'm using Joomla 3.2.3. and PHP 5.3. As this is a fresh site anyway, I tried uninstalling and reinstalling VikEvents, and then the updater, but no change. Any Suggestions?

Brian U.

Comment this post


Sign up or Sign in to post a message

Staff E4j 3-14-14 10:58
It seems like VikEvents could not recognize your older version. Please create one Event with your old version 1.5 and then run the update. The error should then disappear.
B.a. Umberger 3-28-14 16:59
Yep, that did the job, THX!
Lars Nielsen 3-5-14 21:02
Hi,
We are very eager to know about the release of VikEvents 1.6
Do you have any timeframe of the release?
How will we know when it is released?
We look forward to see our VikEvent system in action for an upcoming event. All in all VikEvent 1.5 fulfill our demands but the revealed new features in 1.6 seem worth waiting for ...
Best regards from Lars

Comment this post


Sign up or Sign in to post a message

Staff E4j 3-5-14 21:54
Hi,
The new VikEvents 1.6 will be released next week and an email message will be sent to all our clients that are using older versions. We will also post it on Facebook and in the home page under the box of VikEvents. We are a bit late this time with the release because the new features to be included were a lot and we decided not to split them into two versions.
Jamie Ortiz 3-4-14 22:04
Hello,
I am using Coupons and they are working great. The only question I have is...

Is there a way to use the "Auto-Set Order to Confirmed" setting with coupons?

Comment this post


Sign up or Sign in to post a message

Staff E4j 3-4-14 23:11
Hello,
If the Order Total is 0 (or less) then the status of the reservation will be set to Confirmed automatically, no matter how the setting "Auto-Set Order to Confirmed" is. So the only way to have the reservations as Confirmed when using coupons, is making the Order Total go to 0 or below.
Lars Nielsen 2-28-14 15:44
Hi,
I have now got fairly familiar with VikEvents and I have translated all into Danish, but the ticket emailed is still in English? ... the reservation email is correct in Danish!
Another thing: Is it possible to add payment information like the accountnumber to transfer money to, in the reservation email?
Best Regards
Lars

Comment this post


Sign up or Sign in to post a message

Staff E4j 2-28-14 16:35
Hi,
If the tickets were generated or re-sent from the administrator section then the language file loaded is not the same as when you are in the front-end but it will be in /administrator/language/
Any language definition of the tickets can be translated into Danish but if you are having errors then you should make sure that your translation doesn't get truncated at some point because of a syntax error in the .INI file.
About adding the payment information to the reservation email, the easiest solution is to use the Configuration text "Mail Footer" and that text will be placed inside the email content, at the end of the message.
Our team is currently working on VikEvents 1.6 that will be released soon and it the new version it will be possible to customize the email sent to the customer with a template file as well as the format of the tickets either sent via email or PDF.
Ena Media Hawaii 2-7-14 03:41
Hi i've configured this component to do tour booking. One of my concerns is if seats are booked offline how can i manage the number of bookings per day.

ie. sat. june 17th there are 5 seats booked online, and 6 booked offline, as it is, there's no way to modify the booking per day, so the offline booking wouldn't be reelected.

is there a place in the admin panel that i've missed to edit this?

Comment this post


Sign up or Sign in to post a message

Staff E4j 2-7-14 11:18
Hi,
Your Tour Booking Event should run on Multiple Dates so that users will be able to select the date when they want to participate.
From the administrator section, task Reservations you can manage your offline reservations to keep the availability of the tour updated for the online reservations. Just click on New Reservation to save the offline bookings and enter the information about each participant.
Andre Lohmüller 1-14-14 12:49
Hello,
your software is great but i have a small issue with the export of .csv files.
My problem is that all the data is written in the first column of the table. Is there a way to change this?

thanks

Comment this post


Sign up or Sign in to post a message

Staff E4j 1-14-14 15:30
Hello,
It's because the software that you are using for reading the CSV file is not set up properly to read that specific CSV format (Anglo-Saxon). OpenOffice for example lets you set up the fields separator symbol, the new line character etc...
Just change the reading settings and everything will be displayed normally, you probably just need to change the fields separator symbol from semi-colon (;) to colon (,).
Bryanearl 1-8-14 18:40
I have paid for Vik Events and so far have got it mostly setup and configured. The only payment method I have available is Paypal. In testing, I can go through the "booking" process all the way through selecting my section, my seats, entering all my billing info... But it never prompts me for the Paypal payment information. Once I enter all my info, it just takes me to the page stating that my booking is confirmed.

Comment this post


Sign up or Sign in to post a message

Staff E4j 1-8-14 19:07
Hi,
The setting "Auto-Set Order to Confirmed" of the payment method PayPal must be disabled because the payment response needs to be validated. Just disable that setting and everything will work normally.
Bryanearl 1-8-14 19:36
Perfect, works as intended. Thank you!
Shiyde 1-3-14 08:11
Hello and Happy new year !

I would like to add the paiement of my french bank. How should i proceed for this ? is this possible ?

thank you

Comment this post


Sign up or Sign in to post a message

Staff E4j 1-3-14 16:10
Happy New Year to you too!
In the Documentations page you will find an article that shows how the payment framework of VikEvents works and how it can be extended. You basically need to create a PHP file to send the payment information to your bank and then to process the payment response from the bank gateway. You can use one of the pre-installed payment methods like PayPal as example/reference to start building the payment gateway for your own bank.
Falconmedia 1-1-14 23:38
Hi ,Is there a way you can make a seat unavailable to book?

thanks

Comment this post


Sign up or Sign in to post a message

Staff E4j 1-2-14 04:35
Hi,
The only way for making some seats unavailable is by blocking them from the Administrator section, by creating new reservations. In the next version of the program we will think of an easier solution.
Shiyde 12-15-13 06:56
Hello,
Vik Event is really well done.
Just a problem, when i configure the date to be : d/m/Y
Then when i save an event, it says : Invalid Dates: Cannot use dates in the past
The dates are properly configured.
Leaving them as this, when it get back in configuration to Y/m/d, the event saves ok.
could you advice me to fix this ?
thank you
val

Comment this post


Sign up or Sign in to post a message

Staff E4j 12-15-13 14:47
Hello,
Some settings of the Configuration are saved in the php session and you got that error message because you were probably still seeing the old configuration setting.
It takes around 15 minutes of inactivity before the php session gets renewed.

Extensionsforjoomla.com is not affiliated with or endorsed by the Joomla!® Project or Open Source Matters.
The Joomla!® name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
E4J s.r.l. - VAT N. 06794860483

This site uses cookies. By continuing to browse you accept their use. Further information