Answers Area questions and answers for your extensions

Vik Appointments Configuration

Questions and Answers about the configuration of Vik Appointments.
Read the public conversations or open a new Support Ticket for help (active Support License required).

Open New Support Ticket - Post a Message

Sign up or Sign in to post a message

Craig
I want to be able to use the Employee Listing Mode, however it doesn't appear to work in accordance with your supporting documentation. I have 2 users and after manipulating the Alphabetical, For Creation or popularity options, I was unsuccessful in changing the order to anything other than Alphabetical Ascending. Can you please advise how to resolve.

Sign up or Sign in to post a message

Matteo E4j
Hello,

when you change something from the configuration, it is recommended to press the Renew Session button to apply immediately all the changes to the logged in users.

You can find that button near the Save button in the global configuration of VikAppointments.
Eddie Burroughs
I want my employees to be able to have clients in for more then one hour. Cut the amount of time is up to the client. So a client can book 1 hour or 12 hours of time. I only see the option for the client to book one block of time at a time. see image http://screencast.com/t/UYXdzXgjCil

Sign up or Sign in to post a message

Matteo E4j
Hello,

all that you have to do is to enable the cart from the global configuration of VikAppointments (you will see the parameter "Enable Cart").

Remember to press the Renew Session button, after saving, if you want to apply the changes immediately for all the logged in users.

You will see the "Add Service to Cart" button on the left side, in the same line of the "Book Now" button.
James Boelens
Hello,
How can the confirmation email that is being sent after a reservation be edited, so you could incorporate general terms and conditions and other info into that email?

thanks,
James

Sign up or Sign in to post a message

Matteo E4j
Hello,

the confirmation email is generated through the file /components/com_vikappointments/helpers/email_tmpl.php

The file contains a simple HTML structure, some CSS rules and a few PHP instructions to add some language definitions. So you can just edit the file and add your disclaimer text in the body field.

Best Regards
Nejatkanter
Hello,

I have purchased your plugin and I'm using Vikappointment.

Subject: Curency Symbol view Error
Currency Symbol must be displayed on the right side. ( 250 TL )

Config. / Symb position: Even set After Price, Currency is displayed still on the left side.

How can I solve this problem, thank you in advance.

Sign up or Sign in to post a message

Matteo E4j
Hello,

when you change something from the configuration settings, you should press the "Renew Session" button to apply immediately the changes to all the logged-in users.

Because the values taken from the configuration are stored in the PHP session which are renewed after 15 minutes of inactivity or with another browser.
Cho
Hello,

is it possible to allow appointments only 3 days a week and not all the day? For exmple, monday and tuesday morning (8h-12h), and thursday afternoon (14h-19h)?

Best regards

Sign up or Sign in to post a message

Matteo E4j
Hello,

yes it is, when you create an employee you can define its working days. You have just to select the day, the start hour and the end hour. A day can have more than one working time, so you can create some working intervals.

The days not defined will be automatically considered as closing days.

When you have created an employee, remember to link it to the relative service.

Best Regards
Cho
Hello,

I work alone then I have no employe and just one service.

Is it posible to create a menu "Appointment" and go directly to the calendar?

Something like that but showing only one month: http://www.extensionsforjoomla.com/livedemo/vikappointments/index.php/consulting-company?view=servicesearch&id_ser=7

All the links in my joomla 3 site are friendly. Will Vik Appointment show friendly url?

Thank you and best regards.

Sign up or Sign in to post a message

Matteo E4j
Hello,

each service that you perform must have at least one employee associated. From the service creation task you can link the available employee and you can disable the employee selection with the Employee Choosable option.

Yes it is, you have just to create a new menu item of "Service Search" type and choose the service that you want to filter from the options of that page.

To show only one calendar you have to edit 1 line of code from the following file:
/administrator/components/com_vikappointments/views/editconfig/tmpl/default.php

at line 54 replace this:
$cals_arr = array( 3, 6, 12 );
onto:
$cals_arr = array( 1, 3, 6, 12 );
then save the file and upload it via FTP.

To have the friendly URL you have to enable it from the Joomla Configuration Panel. VikAppointments needs only one parameter (the ID of the service).

Best Regards
Philip
Hello, I just purchased Vik Appointments, and did the basic configuration for the component and for the module. When I select a date and service in the module and hit the book now button the page refreshes and does not display a calendar. Did I miss something in the configuration?

Sign up or Sign in to post a message

Matteo E4j
Hello,

the problem could be caused by a misconfiguration. Make sure to have set up the working times of your employee(s) and, at least assigned one employee to that service. This is valid also in case you don't want your client to select an employee.
Lcma Newport
I just finished setting up VikAppointments and everything went great. When I went to the front end I have a conflict. The appointment times are not showing, just the code. I turned off Load JQuery but still have the error.

I'm not seeing what is happening. Calendars are loading, but not the available times.

Sign up or Sign in to post a message

Staff E4j
Hi,
That has to be a Javascript conflict that stops the Ajax calls to print the time-lines for the availability. One of my colleagues will contact you with a private message.
Jason Jewell
Hi i was wondering if i can restrict appointments so that the costumer can only book 24hrs ahead not the same day is this possible ?

Sign up or Sign in to post a message

Matteo E4j
Hi,

Yes it is, you just have to set the Booking Restriction Minutes to 24*60=1440 so your customers can book appointments only one day in advance. You can find this setting in the VikAppointments configuration task of the administrator section.
Staff E4j
A new family member has arrived: VikAppointments!

Sign up or Sign in to post a message

Extensionsforjoomla.com is not affiliated with or endorsed by the Joomla!® Project or Open Source Matters.
The Joomla!® name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
E4J s.r.l. - VAT N. 06794860483

This site uses cookies. By continuing to browse you accept their use. Further information