Vik Booking General Info

General information about Vik Booking.
Read the public conversations or open a new Support Ticket for help (active Support License required).

Open New Support Ticket - Post a Message

Sign up or Sign in to post a message

David Lopes 5-22-18 15:52

Vik Extensions and GPDR

Are Vik Extensions gpdr ready ?

Comment this post


Sign up or Sign in to post a message

Support E4j 5-22-18 16:26
Hello,

Thank you for contacting us.
Please read our dedicated blog post, where you can find all dedicated information regarding our products and GDPR compliance:

https://extensionsforjoomla.com/blog/51-general-data-protection-regulation-gdpr

If you need further explanations or if you have any other questions regarding our components, please don't hesitate in contacting us again.

Kind Regards,
Lorenzo
Aloneran 7-22-17 21:36

How can I view credit card information?

Hello,
I received email notification of a new reservation with "Payment Method: Offline Credit Card" and another email titled "Credit Card Information Received" but the credit card number is masked by asterisks.
How am I supposed to view the customer's credit card information in order to charge the card?
Thank you.
Alon

Comment this post


Sign up or Sign in to post a message

Staff E4j 7-23-17 08:55
Hello,
For PCI-DSS Compliance reasons, the payment option "Offline Credit Card" cannot store the full PAN onto your database. Therefore, the system splits the credit card number and a part is sent via email to the administrator email address. The masked part with the asterisks that you see in Vik Booking, should be replaced with the information that you received via email.
The bookings downloaded through the channel manager instead, will not generate an email message with a part of the credit card details, but the PAN will still be masked. The remaining part of the card details will be temporarily stored on our central servers at e4jConnect, and you will be able to reconstruct the data through the apposite interface of Vik Booking or Vik Channel Manager.
Edouard Boisset 10-14-16 13:07
Hello,

When doing a booking frontend of the site there is no problem, email content comes from "fr-FR.com_vikbooking.ini" file but when sending email from backend like clicking into the resent confirmation email button, labels are not loaded from file "fr-FR.com_vikbooking.ini" but from file "en-EN.com_vikbooking.ini".

How can I define in which language email should be sent ?

Regards, Edouard

Comment this post


Sign up or Sign in to post a message

Support E4j 10-14-16 13:58
Hello,

Joomla! uses 2 files for language translations, one for the front-end and another one for the back-end.

The front end language translation file is placed in this path:
"/language/yourlanguagetag/yourlanguagetag.com_component.ini"

The back end language translation file is placed in this path:
"/administrator/language/yourlanguagetag/yourlanguagetag.com_component.ini"

Please make sure you update the language definitions in both files, this way the emails coming from either front end or back end will be translated.

Emails will be sent in whichever language is in use, emails sent from the back end will have the back end's language, and emails sent from the front end will have the front end's language, so you only need to implement the language definitions correctly and translate the appropriate ".ini" files.

Hope this helps,
Lorenzo
Lucia Bacchi 10-12-16 14:35
Hi, i've updated the plug-in to last version.
In "Rates Overview" backend pannel i have a different visualization respect to the one in the Demo.
For example i cannot see the tabs "Lenght of stay pricing overview" and "Calendar pricing overview".
I can see them only as a list.
Have you experienced same problem?
Thanks
Lucia

Comment this post


Sign up or Sign in to post a message

Staff E4j 10-12-16 15:36
Hi Lucia,
Please make sure to empty the browser cache and hit the refresh button on your browser a few times. Usually, right after launching the update to a newer version, the browser uses some cached CSS rules and so you cannot see the new functions properly.
Jerónimo Parejo Prieto 10-4-16 16:17
Hi, Vik Bookings and Vik appointments works whit PHP 7?

Thanks

Comment this post


Sign up or Sign in to post a message

Matteo E4j 10-4-16 17:27
Hi Jim,

all the latest versions of our extensions work on servers with PHP 7.

Best Regards
Alan 3-22-16 15:06
Hi,

Is it possible to restrict the Search module to only search a single category, without editing the PHP?

thanks

Alan

Comment this post


Sign up or Sign in to post a message

Staff E4j 3-22-16 15:31
Hi Alan,
Unfortunately it is not possible to force the module to search over a single category, I'm sorry. The latest version of the module lets you force the search over a specific room type but the category filter is currently displayed as a drop down menu. Ideally, you should have a hidden input field with the ID of the category to be used as filter. This would require a modification or an override of the module as you assumed.

Marco
Ingin Ibiza 10-7-15 16:07
Hi, it's possible to update to 1.6 from 1.2? Or should I update to 1.5 first?

thanks in advance

Comment this post


Sign up or Sign in to post a message

Staff E4j 10-7-15 16:14
Hi,
The Update to the version 1.6 works also with VikBooking v1.2. You don't need to upgrade to the 1.5, you can just install the updater component for the 1.6 and launch the update.
Jim Coyle 9-10-15 23:41
Hi - I have received a notice from PayPal that they are changing their IPN configuration by 30-09-2015. Is this is likely to affect the PayPal payment integration used in VikBooking and other applications I have purchased from you?

If so will you be releasing an update before the PayPal release date to ensure proper functionality?

regards,
Jimmuk

Comment this post


Sign up or Sign in to post a message

Staff E4j 9-11-15 00:00
Hi Jimmuk,

We are aware of the change that PayPal will perform to their IPN configuration. Our programmers will analyse their technical documentation soon and, if needed, they will release an update for any PayPal Standard integration.
Since they are just going to change their SSL certificate, the current CURL integration used by all our extensions should work just fine.
Martin Fleming 7-17-15 09:16
I am interested in using the product to allow booking of a single property so I don't need the "Rooms" option to be available as the property will be rented as a single unit. Is it possible to disable this ?

Comment this post


Sign up or Sign in to post a message

Staff E4j 7-17-15 09:33
Hi Martin,
If you take a look at the administrator section of the demo website, under the Search Parameters of the Configuration page, you will see that you can set the default number of Rooms to 1 for any search form.
This way the system will not display at all the drop down menu for selecting the number of rooms.
Everyday Stefano Cimei 3-23-15 13:31
Hi,
I have some problem with the payment's method Paypal.

How can I change the "Pay Now" button on the check-out page?

Comment this post


Sign up or Sign in to post a message

Staff E4j 3-23-15 14:04
Hi,
The Pay Now button of the check-out page is generated by the PHP file for the payment option PayPal. It's a submit button of type image with a default source that points to an image hosted by PayPal. You can easily change it to another image hosted on your own server by editing the following PHP file:
/administrator/components/com_vikbooking/payments/paypal.php

Extensionsforjoomla.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
E4J s.r.l. - VAT N. 06794860483

This site uses cookies. By continuing to browse you accept their use. Further information