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Vik Events General Info

Questions and General Information about Vik Events.
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Holly 5-28-13 19:38
I'm trying to use this component to see two different elements of our events. One is a booth reservation where I use the seating chart selection. The other item we can sell is a registration for the event itself.
Each type of item requires different fields to be filled out. Is it possible to show different fields in the registration form for different events?

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Staff E4j 5-28-13 21:54
Unfortunately that is not possible. The custom fields are used by all the events.
We might consider including this feature in the next version of the program since it's not the first time that our customers have asked for this thing.
Joren 5-28-13 12:47
Hi,

I have joomla 2.5 en VIk events version 2.4 (upgraded from 2.3) installed on it. I want to upgrade to joomla 3.0. How can I do that with vikevents?

Kind regards

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Staff E4j 5-28-13 13:19
Hi,

VikEvents v1.4 works with Joomla 3.0 as well so with the updater you will be able to re-upgrade your VikEvents v1.3 to the version 1.4.
Bastian Schueler 5-24-13 08:46
Vikevents is just great.
But one thing is still missing. The ability to create an event and publish automatically on a specific date. Or has this been? Or is it planned?

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Staff E4j 5-24-13 11:05
Hello,

Even if you set the Begin Date to a date in the future, the event will be shown in the list with the closest date. There's not a function that makes the event start being visible on a specific date automatically, once it's published, it becomes visible. I will report your suggestion.
Eduard C 5-21-13 15:29
Another question, please.
When we export the reservations to CSV, changes accents and other special characters, no solution?
Example:
Magí -> MagÃ
mòbil -> mòbil
Thanks

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Staff E4j 5-21-13 15:40
The CSV file takes the information from the database in raw format without applying any encoding. The software that you are using for opening the CSV file should set an encoding to it.
This way every content can be encoded before reading it without causing problems between languages and special characters. For example, Open-office lets you do that and you can set the separator symbol as well.
Stéphane Giguère 5-8-13 19:30
Not sure where to start,
Using vik event for graduation party reservation for school.
Everything seems ok except vikevent is not sending tickets and buyer info is not correct.

In order to create an account for all of them, I entered a fake email that HAS to be changed when they first login. Even when the change of address has been made, Vikevent uses the fake one.

Vikevent is not sending the tickets with scan code and buyer info. I need those info cause they need to pay in person at school.

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Staff E4j 5-8-13 20:20
Hello,

The tickets are generated with the information of every participant so you should make sure that you have some Custom Fields published for the Group Members and that the settings of the event are not showing only the Billing Information fields.

You can just ask for the Full Name to each participant, you don't need to ask for the email address to all the participants, the email address can be asked in the Billing Information fields just once that are not repeated for every participant.

About the fake email address that you manually entered for some users, VikEvents sets as default value of the email field the last email address used or the one that belongs to the logged-in user. If you change it from the com_user component of Joomla, the address will change in VikEvents as well.

For more details about the tickets not being sent please have a look at the documentation of VikEvents.
Stéphane Giguère 5-11-13 00:17
Thank you! I got one last question. Every time I print a ticket, the background is black and I cant read the info on it. I tryed looking at the pdf_tmpl_ticket.php file but cant see what to chahge there. Where do I make the change for that?

ty

Steph
Staff E4j 5-11-13 11:33
Hello,

The PDF file doesn't set any special printing directive. It's not like a web page that can have a style sheet for the media print.
It's probably some image that is giving the black background. Try to open the PDF file and print it with another program.
If the background is white when viewing it, the black background is probably given by ether an image or your software.
In that php file you can also declare the background via css definitions but the PDFs are correctly generated and printed by the system with a white background.
Stéphane Giguère 5-12-13 02:28
I can confirm that it is only when printing with google chrome that the background is black. Kinda weird. Just gonna tell costumers to print with firefox or explorer (yuk) lol.

Thank you
Thomas Wiesbauer 5-8-13 15:37
Is it possible that users can purchase tickets without registration? Only by email?

Thanks

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Staff E4j 5-8-13 16:08
Hello,

No, the registration is required. All the users can sign up through VikEvents that will automatically log them in.
The registration process is really fast and it's required for security reasons, especially in case some event uses some seating charts.
Eduard C 5-8-13 14:43
Hello,

I need to know if it is possible to configure the mail, or/and the pdf that is sent to the client, to adapt to the format of an invoice.
Works with templates or have to modify the original code Vik Events?
Thanks

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Staff E4j 5-8-13 15:08
Hello,

Both the eMail and the PDF are generated through php template files containing html, css and php code but they are both used for the tickets.
You can easily edit the layout but if you want to add information regarding the order to make the email/pdf look like an invoice, you will have to edit the code.
The information about the total order is sent to the email address of the Billing Information provided by the user but that email doesn't get generated through any template file, it's just plain code.

Kind Regards
Eduard C 5-9-13 15:44
Thanks for the reply, I already bought VikEvents.
Could you tell me in which file / s you create the email and PDF that are sent to the client?
We can do it with some template?
Staff E4j 5-9-13 16:21
Hello,

The php template files used for generating the tickets are the following:

/components/com_vikevents/helpers/tmpl_ticket.php (for the eMail version)
/components/com_vikevents/helpers/pdf_tmpl_ticket.php (for the PDF version)

The tickets are composed by a php function that is declared in the following file:
/components/com_vikevents/helpers/lib.vikevents.php
and invoked by the file
/components/com_vikevents/controller.php

Hope this will help you.
Andre Martimbeault 5-7-13 19:59
Hello,

Is it possible to run the component in french? If not, is it possible to translate it.

Thank you for your help.

Andre

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Staff E4j 5-7-13 20:34
Hello,

VikEvents is only available in English but you can download the translations that some users have uploaded in the area Extensions Add-Ons.
There's a French translation for VikEvents v.1.2 there so a few definitions of the latest version 1.4 might be missing.
You can translate the component into other languages by a creating a .ini language file for your language.
Phil Hopkins 4-25-13 04:54
I'm trying to configure an event that runs at the same time of day for two days in a row. I'd like customers to be able to buy tickets for either of the two days. I've tried setting the "Repitition" radio button to "Daily," then set the Interval to "1," the Max Repititions to "2," and the date set to the second day.

It's not working, so what am I doing wrong?

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Staff E4j 4-25-13 14:12
Hello,

You should use the Multiple Dates function so that users will be able to select the date when they want to participate. Just click on the checkbox "Allow Day Selection" to enable that feature.
The repetition function doesn't let the users choose any date.
Miguelito Equis 4-17-13 02:09
trying to get the calendar view on my page to look like it does on the demo with the name of the event...

http://fiveinone.org/calendar-of-events

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Staff E4j 4-17-13 15:28
Hi,

now you are using the calender module instead you need to use the calendar view of the component in the set up of your menu.
If you want to use the module you should edit a little bit the css code of the calendar module. You should use Firebug (a free addon for the browser firefox) to see which code you have to change.

Kind regards.

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