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Vik Events General Info

Questions and General Information about Vik Events.
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Danielle Loureiro 12-26-13 19:03
Hello, In the configuration methods of payment in bank transfer, insert the transaction cost however it is not added in the total amount of the reservation.

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Staff E4j 12-26-13 20:44
Hello,
If the payment method Bank Transfer has to add a cost to the total amount then the Status of the reservation should not be set to Confirmed. The setting "Auto-Set Order to Confirmed" should then be disabled with a payment method that doesn't process any credit card transaction.
B.a. Umberger 10-25-13 02:12
Can a tablet with a QR app be used at the door to check tickets? Also, can tickets be physically mailed instead of sent via PDF to attendees?

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Staff E4j 10-25-13 05:13
Hello,
Any device can be used to scan the QR codes, a tablet is perfect. If you want to mail the tickets then from the settings of your events you should choose to send them via eMail instead of in a PDF file. Then with the custom fields you can let the users choose if they want the tickets to be mailed to their address.
B.a. Umberger 10-25-13 05:28
So, if I'm understanding you correct, shut-off PDF output and your extension will allow the creation of a form wherein we can ask for the Mailing Address? ... Cool ... THX!
Staff E4j 10-25-13 07:34
Yes, that's correct. With the Custom Fields you can manage all the form fields.
Jawa 10-7-13 11:16
I want to show the availability of the seats in module the UPCOMING EVENTS MODULE. Is it possible ? Does anyone know what has te be added in the module scripts ?

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Staff E4j 10-7-13 11:56
Hi,
You just need to print the field "availnum" of each event. Please notice that if your event has multiple dates, that field will always show the maximum capacity. A query on the database would be required to calculate the remaining seats on a specific day.
Carmen Tedder 9-11-13 00:32
I just downloaded this and have my event entered but it says RESERVATIONS NO LONGER AVAILABLE FULL. I cannot find what I have set up wrong...sorry and thanks

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Staff E4j 9-11-13 00:47
Hi,
In the edit page of your event, make sure the value of Maximum Reservations is not set to zero.
If you want to accept unlimited reservations, just leave the field empty.
Justlovejoomla 9-2-13 01:49
we are getting 1064 error with calendar module - any ideas what may be causing this?

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Staff E4j 9-2-13 10:56
Hello,

Make sure you have installed the right version of the module for your Joomla and maybe you should set a lower value for the number of months to be displayed if you don't have enough events published for those months.
Vitek Panasyuk 8-12-13 12:28
If I try make authorizenet.net payment, I haven't see any error or message about result of operation.

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Staff E4j 8-12-13 13:57
Make sure the order was not automatically set to Confirmed from the settings of the method of payment. If the page asks you to enter the credit card information then you will get a response about the validation of the payment from the server of Authorize.net.
Vitek Panasyuk 8-12-13 15:56
I check it, and settings is good. But I can't see any error, messages as result of payment in the page.
Staff E4j 8-12-13 16:26
The payment gateway for Authorize.net AIM needs the php cURL libraries and you should check if they are installed and available on your server.
Martin Raymond 7-15-13 03:09
OK,

Installed the component, changed what I needed to make French work, some problems still remain though;

1- I had to go in manually to change the reservation statuses, on a file by file basis, problem is, it seems to work everywhere, except inside the reservation section where Confirmed is always showing, I must of forgot one somewhere... where?

2- I was able to change emails sent to user and PDF, but some email are not changed and I cannot find them, for example this one:

Some email I cannot find seem to be the email telling you that your payment is pending, etc....??
EvÃ

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Staff E4j 7-15-13 10:59
Hi,
The status of the reservations is set by the method of payment. From the Administrator section you can decide whether the status has to be Pending or Confirmed when the reservation is saved. Each method of payment has a setting called "Auto-Set Order as Confirmed" that should be always OFF if the payment needs to be verified from a server response (all the credit cards payments). It can be ON for the other methods like Bank Transfer.

About the point 2, it sounds like you are talking about the language definitions and if you confirm the reservation from the Administrator section then Joomla will load the language file inside the directory /administrator/language/ so not the one of the front site.
Sneka 7-13-13 15:29
Hi,

Just a tip if you want to activate plugins in your event description ( content replacers etc etc).

Edit the /components/com_vikevents/views/event/tmpl/default.php and around line 446 replace:

<?php
if (strlen($item['descr']) > 0) {
?>
<div class="itemdesc"><?php echo $item['descr']; ?></div>

by:

<?php

if (strlen($item['descr']) > 0) {

$app = JFactory::getApplication();
$params = $app->getParams();
$dispatcher =& JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$row = new stdClass();
$row->text = $item['descr'];
$results = $dispatcher->trigger('onContentPrepare', array ('',&$row, & $params, 0 ));
$text = $row->text;
?>
<div class="itemdesc"><?php echo $text; ?></div>

upload the file and you're done.

Cheerz

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Veetkam Re 7-8-13 23:27
Hello

there are several Payment-possibilitys. As far as i understood till now, this modules can be made available just for all events.
It would be very helpful if the Payment-Methods can be attached to the events.

For example - i want to stop Banktransfer- some days before a event starts, but just for a certain Event, while PP is still available to the bookers for this event.
How can i solve this - If not - do you implement this possibility in a next release ?
Thank you

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Staff E4j 7-8-13 23:58
Hello,

The new version 1.5 of VikEvents will give the possibility to assign certain Custom Fields and certain Methods of Payment to each event. Right now those are global settings and each event has the same methods of payment and custom fields.
Riccardo 5-31-13 13:19
Hi, when I try to export the file with the partecipants list, in the file appear only details of the first member of the group, but not the fields of the other members. It's possible to have also other details? it's a very important function that I need.

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Staff E4j 5-31-13 13:53
Hello,

If you export the participants list in the CSV format, every row will contain the information of the single participant. So, if for example 2 reservations were made with 3 participants each, the CSV file will display their information in 6 rows.

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