Vik Rent Car General info
General information about Vik Rent Car.
Read the public conversations or open a new Support Ticket for help (active Support License required).


Hi Roman,
you should install the Dejavusans font for the PDF generation. Please visit the section 'PDF Troubleshooting' of the Documentations page of VikRentCar to see where you should upload the font files onto your server.
Some characters of some languages are not compatible with the default font Helvetica which is a light-weight font. The Dejavusans is too heavy for the component installer so the files should be uploaded manually.
you should install the Dejavusans font for the PDF generation. Please visit the section 'PDF Troubleshooting' of the Documentations page of VikRentCar to see where you should upload the font files onto your server.
Some characters of some languages are not compatible with the default font Helvetica which is a light-weight font. The Dejavusans is too heavy for the component installer so the files should be uploaded manually.


Hi,
i my new server i changed the permission to 644 and i solve my first problem "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png" but some product images don't display and if i change permission to 0755 i solve product images display but i have "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png"
i my new server i changed the permission to 644 and i solve my first problem "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png" but some product images don't display and if i change permission to 0755 i solve product images display but i have "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png"


Hi,
644 should be enough for any files permissions because the system only needs to be able to read those files.
I believe the problem is with the ownership of those files if they were moved from a different server. Rather than setting different permissions (chmod), you should set a different owner (chown). Maybe www-data will fix the problem. Otherwise you should download those files via FTP, remove them from the server and re-upload them so that the owner will be the FTP user which should belong to a Group that won't cause you problems via PHP.
644 should be enough for any files permissions because the system only needs to be able to read those files.
I believe the problem is with the ownership of those files if they were moved from a different server. Rather than setting different permissions (chmod), you should set a different owner (chown). Maybe www-data will fix the problem. Otherwise you should download those files via FTP, remove them from the server and re-upload them so that the owner will be the FTP user which should belong to a Group that won't cause you problems via PHP.


Hi,
That's probably an issue with the files permissions. Try to change the permissions to the whole folder /resources via FTP and everything should work fine again.
That folder and all its files should be set to at least 0644 but if the owner of the files is different for your new server then you should set those permissions to 0755.
That's probably an issue with the files permissions. Try to change the permissions to the whole folder /resources via FTP and everything should work fine again.
That folder and all its files should be set to at least 0644 but if the owner of the files is different for your new server then you should set those permissions to 0755.


Hi,
That's up to you. You can decide to build the payment gateway on your own by following our Documentation and the one of PayU or you can buy it from our website, Payments section.
If you wanted to write the integration by yourself then you would have to create a PHP file like the one that you find pre-installed for PayPal.
That's up to you. You can decide to build the payment gateway on your own by following our Documentation and the one of PayU or you can buy it from our website, Payments section.
If you wanted to write the integration by yourself then you would have to create a PHP file like the one that you find pre-installed for PayPal.


Buenas Tarde mira tengo el componente pero quiero que sea como cotizador y no que lo alquile de una vez, tambien quiero saber si el usuario puede regustrarse y subir un coche para que lo alquilen?
Good Afternoon sight I have the component but I want that it is like cotizador and not rents that it in one go, also I want to know if the user can registrer itself and raise a car they rent so that it?
Good Afternoon sight I have the component but I want that it is like cotizador and not rents that it in one go, also I want to know if the user can registrer itself and raise a car they rent so that it?


Hi,
VikRentCar can be used as "cotizador", meaning as a "Quotation only". You would simply need to disable all the payment options from the back-end or rename one that is not connected to any bank gateway (like the Bank Transfer) into something like "Get a Quotation".
However, it is not possible to upload vehicles from the front-end because multiple-vendors are not supported (only multiple locations/offices are supported) and all the management functions are available in the back-end only.
VikRentCar can be used as "cotizador", meaning as a "Quotation only". You would simply need to disable all the payment options from the back-end or rename one that is not connected to any bank gateway (like the Bank Transfer) into something like "Get a Quotation".
However, it is not possible to upload vehicles from the front-end because multiple-vendors are not supported (only multiple locations/offices are supported) and all the management functions are available in the back-end only.


Hi,
For the moment the Special Prices are applied in a "silent" mode only. This means that the prices of the vehicles will change on those dates but the users will not notice anything. It's like those dates have a different cost, higher or lower.
In the next version of the program we will add the possibility of applying the Special Prices in a "verbose" mode meaning that a text will be displayed next to each vehicle affected by the Special Price in the search results. This will be useful to display promotions or similar offers.
For the moment the Special Prices are applied in a "silent" mode only. This means that the prices of the vehicles will change on those dates but the users will not notice anything. It's like those dates have a different cost, higher or lower.
In the next version of the program we will add the possibility of applying the Special Prices in a "verbose" mode meaning that a text will be displayed next to each vehicle affected by the Special Price in the search results. This will be useful to display promotions or similar offers.


Hi,
The Token is a security measure taken by the extension to prevent spam reservations. It shouldn't give you that error unless you open multiple windows of the booking confirmation page but if for some reason, your server configuration causes issue with the security token then you can disable it from the Configuration page of VikRentCar.
The Token is a security measure taken by the extension to prevent spam reservations. It shouldn't give you that error unless you open multiple windows of the booking confirmation page but if for some reason, your server configuration causes issue with the security token then you can disable it from the Configuration page of VikRentCar.


Hello,
I have a confirmed reservation but there is no Download PDF button and when i press the "Re-send Order eMail + PDF" Im getting an error:
1 WriteBlob Failed `/home/xxxx/public_html/xxxxx/components/com_vikrentcar/helpers/tcpdf/cache/mskp_63d174a5e41bcab12f397902f855f2f5' @ png.c/PNGErrorHandler/1416
I need to prind the pdf, any help appreciated..
Tolis
I have a confirmed reservation but there is no Download PDF button and when i press the "Re-send Order eMail + PDF" Im getting an error:
1 WriteBlob Failed `/home/xxxx/public_html/xxxxx/components/com_vikrentcar/helpers/tcpdf/cache/mskp_63d174a5e41bcab12f397902f855f2f5' @ png.c/PNGErrorHandler/1416
I need to prind the pdf, any help appreciated..
Tolis
There is a configuration setting in the back-end Configuration page of VikRentCar called 'Days in Advance for bookings'. Just set it to 1 day in your case.
Best,
Marco