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Vik Rent Car General info

General information about Vik Rent Car.
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Mahmoud Serag 12-24-16 09:43
Hello,
I HAVE problem with pickup date .... i need to make pickup date start from tomorrow how can i do it ??

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Staff E4j 12-24-16 11:29
Hello,
There is a configuration setting in the back-end Configuration page of VikRentCar called 'Days in Advance for bookings'. Just set it to 1 day in your case.

Best,
Marco
Roman 7-1-15 08:44
Hi,
I got problem with order pdf in Cyrillic. all witn ??? ?????? ???? ????
what can I do?

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Staff E4j 7-1-15 08:52
Hi Roman,
you should install the Dejavusans font for the PDF generation. Please visit the section 'PDF Troubleshooting' of the Documentations page of VikRentCar to see where you should upload the font files onto your server.
Some characters of some languages are not compatible with the default font Helvetica which is a light-weight font. The Dejavusans is too heavy for the component installer so the files should be uploaded manually.
Orodyl 3-19-15 10:02
Hi,
i my new server i changed the permission to 644 and i solve my first problem "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png" but some product images don't display and if i change permission to 0755 i solve product images display but i have "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png"

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Staff E4j 3-19-15 10:20
Hi,
644 should be enough for any files permissions because the system only needs to be able to read those files.
I believe the problem is with the ownership of those files if they were moved from a different server. Rather than setting different permissions (chmod), you should set a different owner (chown). Maybe www-data will fix the problem. Otherwise you should download those files via FTP, remove them from the server and re-upload them so that the owner will be the FTP user which should belong to a Group that won't cause you problems via PHP.
Orodyl 3-11-15 07:38
Hi,
i've a little problem i change server and when i try to rent a car i have this error "TCPDF ERROR: [Image] Unable to get image:/administrator/components/com_vikrentcar/resources/kelys.png

before changed server it's work correct

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Staff E4j 3-11-15 11:11
Hi,
That's probably an issue with the files permissions. Try to change the permissions to the whole folder /resources via FTP and everything should work fine again.
That folder and all its files should be set to at least 0644 but if the owner of the files is different for your new server then you should set those permissions to 0755.
Philip Farrugia 1-26-15 09:26
How can i display 2 groups only in a car list

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Staff E4j 1-26-15 10:57
Hello,
It is possible to filter the vehicles by Group or Category in the Cars List view but only one filter is accepted. Unfortunately it is not possible to show the cars of two different categories in the same page because that filter doesn't accept multiple values.
Mustafayavas 1-4-15 19:41
Hi,
I wanna use Payu with Rent Car extension. Should I buy Payu from Payment gateways? Or What should I do? Thank you

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Staff E4j 1-5-15 00:15
Hi,
That's up to you. You can decide to build the payment gateway on your own by following our Documentation and the one of PayU or you can buy it from our website, Payments section.
If you wanted to write the integration by yourself then you would have to create a PHP file like the one that you find pre-installed for PayPal.
David Rodriguez Pinto 12-9-14 14:15
Buenas Tarde mira tengo el componente pero quiero que sea como cotizador y no que lo alquile de una vez, tambien quiero saber si el usuario puede regustrarse y subir un coche para que lo alquilen?

Good Afternoon sight I have the component but I want that it is like cotizador and not rents that it in one go, also I want to know if the user can registrer itself and raise a car they rent so that it?

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Staff E4j 12-9-14 14:47
Hi,
VikRentCar can be used as "cotizador", meaning as a "Quotation only". You would simply need to disable all the payment options from the back-end or rename one that is not connected to any bank gateway (like the Bank Transfer) into something like "Get a Quotation".
However, it is not possible to upload vehicles from the front-end because multiple-vendors are not supported (only multiple locations/offices are supported) and all the management functions are available in the back-end only.
Nahali 10-28-14 08:20
Hi i want list of car with special offer on top .i see the button Special Prices .when i make it, its not show the display in my list or any index we have offer ...how i can make please

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Staff E4j 10-28-14 10:21
Hi,
For the moment the Special Prices are applied in a "silent" mode only. This means that the prices of the vehicles will change on those dates but the users will not notice anything. It's like those dates have a different cost, higher or lower.
In the next version of the program we will add the possibility of applying the Special Prices in a "verbose" mode meaning that a text will be displayed next to each vehicle affected by the Special Price in the search results. This will be useful to display promotions or similar offers.
Konstantinos Chatziagapitos 12-10-14 16:08
Hi,
If you make the special prices showing that will also reflect to the seasonal prices. it will be better if you seperate it cause i believe many of us are using it to offer different prices in different seasons.
Staff E4j 12-10-14 16:10
@Konstantinos: thanks for the comment. We will report this to our programmers that will consider it for the next version of the extension.
Gregory 10-10-14 08:26
Hi there i have been using VIK now for 6 months and its been working fine till lately, when completing a booking transaction i get this message at the end. "Error, Invalid Token. Unable to Save the Order" Please assist with the problem mentioned.

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Staff E4j 10-10-14 10:09
Hi,
The Token is a security measure taken by the extension to prevent spam reservations. It shouldn't give you that error unless you open multiple windows of the booking confirmation page but if for some reason, your server configuration causes issue with the security token then you can disable it from the Configuration page of VikRentCar.
Eurostratos 5-14-14 14:51
Hello,

I have a confirmed reservation but there is no Download PDF button and when i press the "Re-send Order eMail + PDF" Im getting an error:

1 WriteBlob Failed `/home/xxxx/public_html/xxxxx/components/com_vikrentcar/helpers/tcpdf/cache/mskp_63d174a5e41bcab12f397902f855f2f5' @ png.c/PNGErrorHandler/1416

I need to prind the pdf, any help appreciated..

Tolis

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Staff E4j 5-14-14 15:44
Hello,
You should try to empty the cache folder used for the generation of the PDF files:
/home/xxxx/public_html/xxxxx/components/com_vikrentcar/helpers/tcpdf/cache/
That error message could be a "disk full" warning as well so you should make sure that you still have space on your server.

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