Answers Area questions and answers for your extensions

Hello,

Thank you for contacting us.
Please read our dedicated blog post, where you can find all dedicated information regarding our products and GDPR compliance:

https://extensionsforjoomla.com/blog/51-general-data-protection-regulation-gdpr

If you need further explanations or if you have any other questions regarding our components, please don't hesitate in contacting us again.

Kind Regards,
Lorenzo

Hello,
For PCI-DSS Compliance reasons, the payment option "Offline Credit Card" cannot store the full PAN onto your database. Therefore, the system splits the credit card number and a part is sent via email to the administrator email address. The masked part with the asterisks that you see in Vik Booking, should be replaced with the information that you received via email.
The bookings downloaded through the channel manager instead, will not generate an email message with a part of the credit card details, but the PAN will still be masked. The remaining part of the card details will be temporarily stored on our central servers at e4jConnect, and you will be able to reconstruct the data through the apposite interface of Vik Booking or Vik Channel Manager.

Hello,

Joomla! uses 2 files for language translations, one for the front-end and another one for the back-end.

The front end language translation file is placed in this path:
"/language/yourlanguagetag/yourlanguagetag.com_component.ini"

The back end language translation file is placed in this path:
"/administrator/language/yourlanguagetag/yourlanguagetag.com_component.ini"

Please make sure you update the language definitions in both files, this way the emails coming from either front end or back end will be translated.

Emails will be sent in whichever language is in use, emails sent from the back end will have the back end's language, and emails sent from the front end will have the front end's language, so you only need to implement the language definitions correctly and translate the appropriate ".ini" files.

Hope this helps,
Lorenzo

Hi Lucia,
Please make sure to empty the browser cache and hit the refresh button on your browser a few times. Usually, right after launching the update to a newer version, the browser uses some cached CSS rules and so you cannot see the new functions properly.

Hi Jim,

all the latest versions of our extensions work on servers with PHP 7.

Best Regards

Hi Alan,
Unfortunately it is not possible to force the module to search over a single category, I'm sorry. The latest version of the module lets you force the search over a specific room type but the category filter is currently displayed as a drop down menu. Ideally, you should have a hidden input field with the ID of the category to be used as filter. This would require a modification or an override of the module as you assumed.

Marco

Hi,
The Update to the version 1.6 works also with VikBooking v1.2. You don't need to upgrade to the 1.5, you can just install the updater component for the 1.6 and launch the update.

Hi Jimmuk,

We are aware of the change that PayPal will perform to their IPN configuration. Our programmers will analyse their technical documentation soon and, if needed, they will release an update for any PayPal Standard integration.
Since they are just going to change their SSL certificate, the current CURL integration used by all our extensions should work just fine.

Hi Martin,
If you take a look at the administrator section of the demo website, under the Search Parameters of the Configuration page, you will see that you can set the default number of Rooms to 1 for any search form.
This way the system will not display at all the drop down menu for selecting the number of rooms.

Hi,
The Pay Now button of the check-out page is generated by the PHP file for the payment option PayPal. It's a submit button of type image with a default source that points to an image hosted by PayPal. You can easily change it to another image hosted on your own server by editing the following PHP file:
/administrator/components/com_vikbooking/payments/paypal.php